EXPANDED SCOPE
FOR
PHARMACY AIDE OC 1, 2, 3
SENIOR MAIL CLERK OC & PR 1, 2, 3, 4
1. CLERICAL OPERATIONS WITH LETTERS AND
NUMBERS
- These questions test for skills and abilities in clerical operations
involving alphabetizing, comparing, checking and counting. The questions require
you to follow the specific directions given for each question which may involve
alphabetizing, comparing, checking and counting given groups of letters and/or
numbers.
2. NAME AND NUMBER CHECKING - These questions test for the ability to
distinguish between sets of words, letters, and/or numbers that are almost
exactly alike. Material is usually presented in two or three columns, and you
will have to determine how the entry in the first column compares with the
entry in the second column and possibly the third. You will be instructed to
mark your answers according to a designated code provided in the directions.
3. OFFICE RECORD KEEPING - These
questions test your ability to perform common office record keeping tasks. The
test consists of two or more "sets" of questions, each set concerning
a different problem. Typical record keeping problems might involve the
organization or collation of data from several sources; scheduling; maintaining
a record system using running balances; or completion of a table summarizing
data using totals, subtotals, averages and percents.
You should bring with you a hand-held battery- or solar-powered calculator for
use on this test. You will not be permitted to use the calculator function of
your cell phone.
4. SUPERVISION - These
questions test for knowledge of the principles and practices employed in
planning, organizing, and controlling the activities of a work unit toward
predetermined objectives. The concepts covered, usually in a situational
question format, include such topics as assigning and reviewing work;
evaluating performance; maintaining work standards; motivating and developing
subordinates; implementing procedural change; increasing efficiency; and
dealing with problems of absenteeism, morale, and discipline.
The New York State Department of Civil
Service has not prepared a test guide for this examination. However, candidates
may find information in the publication "How to Take a Written Test"
helpful in preparing for this test. This publication is available online at:
www.cs.ny.gov/testing/localtestguides.cfm.
USE OF CALCULATORS IS ALLOWED
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