PROMOTIONAL EXAMINATION
76-750
PUBLIC SAFETY DISPATCHER II
http://www.suffolkcountyny.gov/Departments/Civil-Service
SPECIAL NOTE
Applications
on our website may not be possible because of a cyberattack on Suffolk County
computers. Paper application may be obtained on
Suffolk County’s landing web page at suffolkcountyny.gov under Department of
Civil Service.
·
LAST FILING DATE: JANUARY 25, 2023
·
WRITTEN TEST DATE: FEBRUARY 25, 2023
·
COUNTY ANNUAL
SALARY $49,642
·
GRADE 20
·
USUAL ANNUAL
SALARY $63,357
·
SALARIES VARY BY
JURISDICTION
SPECIFICATION # 0178
APPLICATION PROCESSING FEE and FEE WAIVER
The application-processing fee is $40.
Application may be made via the internet at www.suffolkcountyny.gov/Departments/Civil-Service. Payment must be made
by VISA or MasterCard credit card and there will be an additional convenience
fee of $1.95. An acknowledgement of
receipt of application will be sent to all internet
applicants via e-mail. The application processing fee is non-refundable and
non-transferable.
The application
processing fee may be waived for Suffolk County residents who are
veterans, active duty military, members of the reserves or National Guard,
auxiliary police, firefighters, members in good standing of a local fire
district or ambulance company, members of a Volunteer Fire Department and
volunteer CERT members. Internet
applicants should complete the “Request for Application Fee Waiver and
Certification” form online. All claims
for application fee waiver are subject to verification.
DUTIES
The work involves supervision of an
emergency communications center with responsibility for training personnel,
supervising the work and planning adequate staff coverage. The employee monitors work performance and
maintenance of activity records and participates in receiving calls and
dispatching vehicles. Work
is reviewed by an administrative supervisor through observation of results and
review of reports. Performs
related work as required.
MINIMUM QUALIFICATIONS
To be eligible, a candidate must now be
serving and have served on a continuous basis with permanent or contingent
permanent competitive status as a Public Safety Dispatcher I for at
least two (2) years in the jurisdiction in which the candidate seeks
promotion immediately preceding the written examination date.
Necessary Special Requirement
Candidates must be free of any speech,
hearing or vision defects that would impair their functioning in this
position.
SCOPE OF THE EXAMINATION
The written test will cover knowledge,
skills, and/or abilities in such areas as:
1.
Coding/decoding
information;
2.
Understanding
and interpreting written material;
3.
Work
planning and scheduling;
4.
Retaining
and comprehending spoken information from calls for emergency services;*
5.
Radio
operations and dispatching procedures;
6.
Supervision
and training.
* This
section of the written test is audio-based and uses two media: booklet(s) and audio CD. After each call is played,
candidates will read questions in the test booklet and answer them on a
standard answer sheet.
Note: The
use of calculators is allowed for this
examination.
Note: The
New York State Department of Civil Service has not prepared a test guide for
this examination. However, candidates may find information in the publication
'General Guide to Written Tests' helpful in preparing for this test. This
publication is available on line at:
https://www.cs.ny.gov/testing/testguides.cfm.
NOTES
1.
Should it become necessary to amend any
part of this announcement, the Department of Human Resources, Personnel and
Civil Service reserves the right to make such amendment on the Department’s web
page without notification to applicants.
The most current copy of this announcement is available during the
filing period at www.suffolkcountyny.gov/Departments/Civil-Service.
2.
Expanded Description
of the
examination subtests.
3.
Candidates
who apply for this examination and who have not heard from the Suffolk County
Department of Human Resources, Personnel and Civil Service by February 22,
2023 are advised to contact the Department before
the written test date at (631) 853-5500.
4.
You
can view your room assignment and exam site on our home page at www.suffolkcountyny.gov/Departments/Civil-Service
under “Candidate Exam Room Assignment Search” seven days prior to the
examination date.
N.Y.S.
DATE
PREPARED: December 7, 2022
GENERAL CONDITIONS
PROMOTIONAL ANNOUNCEMENT
1.
Application
may be made using the Suffolk County Application for
Promotional Examination (Form CS-203).
2.
Applicants
may complete a “Request for Application Fee Waiver and Certification” form and
submit it with Form CS-203.
3.
Unless
otherwise stated, candidates must meet the minimum qualifications by the date
of the written test, or last filing date in the case of training and experience
evaluations. Unless otherwise stated, part-time experience will be pro-rated.
4.
Candidates
found ineligible to compete in the written examination may appeal to the
Department of Human Resources, Personnel and Civil Service for reconsideration
prior to the last filing date appearing on this announcement. Appeals received on or after the last filing date will not be considered.
5.
Candidates
who fail the examination, or who fail to appear for the examination as
scheduled, will be eliminated from further
consideration for purposes of this competition.
Unless otherwise specified, the final rank order of the eligible list
will be determined on the basis of the scores received
on the written test, plus seniority and veterans' credits where appropriate.
6.
Eligible
applicants will be notified when and where to appear for examination. If an
application is rejected, due notice will be sent.
7.
Unless
specifically prohibited by the examination instructions, candidates are permitted to use quiet, hand-held, solar or
battery-powered calculators. Devices
with typewriter keyboards, spell-checkers, personal digital assistants, address
books, language translators, dictionaries and any similar devices are prohibited.
8.
Eligible
lists resulting from promotional examinations are only
certified to the jurisdiction in which a candidate is employed. In
accordance with Section 52 of the Civil Service Law, for county service, first
consideration in appointment will be given to employees in the department where
a vacancy occurs after which appointments will be made from the general
eligible list.
9.
When
an examination is prepared and rated by the Suffolk County
Department of Human Resources, Personnel and Civil Service, the
provisions of the Suffolk County Civil Service Rules dealing with the rating of
examination will apply.
10.
When
the examination is prepared and rated by the New York State Department of Civil
Service in accordance with Section 23-2 of the Civil Service Law, the
provisions of the New York State Civil Service Rules and Regulations
which deal with the rating of examination will apply.
11.
The
eligible list established as a result of this
examination will remain in force for at least one year and may be extended by
the Department of Human Resources, Personnel and Civil Service for a maximum of
four years. Changing conditions may make
it necessary to certify to future vacancies at higher or lower salaries than
those announced.
12.
Information
regarding eligibility for veterans' credits appears on the promotional
application form.
13.
For
each six months of continuous permanent competitive service within the
jurisdiction, to a maximum of 20 years, .10 credits for seniority will be added
to the scores of passing candidates only.
14.
Inquiries
may be made as to character and ability and all
statements made by candidates are subject to verification. Some employers may require the candidate to be fingerprinted and to pass a background investigation.
15.
Candidates
must be medically, physically and psychologically capable of performing the
duties of the job. Candidates who are appointed to positions in the Suffolk County service may
be required to pass qualifying medical and/or physical and/or psychological
evaluations.
16.
Saturday
Sabbath Observers and handicapped persons:
If special arrangements for testing are required, indicate this on your
application.
17.
No
smoking is permitted in the building or on the grounds
of the examination site.
18.
If
you will be on active military duty with the armed forces of the United States
on the date of this test, please contact the Department of Human Resources,
Personnel and Civil Service before the last filing date appearing on this
announcement for alternate test date information.
19.
Multiple Examinations Scheduled for the
Same Date: If you have applied to take a
written test announced by either one or several local jurisdictions (county,
towns, city) scheduled to be held on the same test date as this written test,
you must notify each of the local jurisdictions no later than two weeks before
the test date, so they can make arrangements for taking all test at one test
site. All examinations for positions in State
government will be held at a State examination
center. If you have any questions please
call the Suffolk County Department of Human Resources, Personnel and Civil
Service at (631) 853-5500.
20.
For
information regarding a weather-related cancellation of this examination,
please refer to our website at
www.suffolkcountyny.gov/Departments/Civil-Service and click on the
“Weather-Related Exam Cancellations” link.
Civil Service Announcements are shown at the
bottom of that page. Also check News 12
Long Island for notice of cancellation of this examination: NEWS 12 LONG ISLAND, TV CHANNEL 12 or at
their website: www.news12.com
Suffolk County
Department of Human Resources, Personnel and Civil Service
725 Veterans
Memorial Highway
William J. Lindsay
County Complex, Bldg. # 158
P. O. Box 6100
Hauppauge, NY
11788-0099
Phone (631)
853-5500