EXPANDED SCOPE
FOR
EMPLOYEE BENEFITS REPRESENTATIVE OC 1,2,3,4
EMPLOYEE RELATIONS TECHNICIAN OC 1,2,3,4
LABOR RELATIONS ANALYST OC 1,2,5,6
SENIOR
EMPLOYEE BENEFITS REPRESENTATIVE OC 1,2,4,7
1. ADVISING AND INTERACTING WITH OTHERS-These questions test
for the ability to interact with other people in order to gather and present
information and to provide assistance and advice in a courteous and
professional manner.
2. PREPARING WRITTEN MATERIAL-These questions
test for the ability to present information clearly and accurately, and to
organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed
by four restatements of the information. You must then choose the best version.
For other questions, you will be given paragraphs with
their sentences out of order. You must then choose, from four suggestions, the
best order for the sentences.
3. PUBLIC PERSONNEL ADMINISTRATION-These questions
test for knowledge of the principles and practices used in applying New York
State, federal, and local laws, rules, and policies to situations encountered
in planning and executing the personnel functions in a government agency.
Questions may cover such areas as recruitment, selection, and placement; position
classification; performance evaluation; and employee relations.
4. UNDERSTANDING AND INTERPRETING WRITTEN
MATERIAL BASED ON LAWS, POLICIES, AND PROCEDURES RELATING TO HEALTH INSURANCE,
RETIREMENT AND OTHER BENEFITS-These questions test for the ability to
read, interpret, and apply relevant laws, policies, and procedures. You will be provided with brief reading selections based on or
taken from legal text, each followed by one or more questions. All information
needed to answer the questions is contained in the reading selections. No prior
knowledge of the subject is required.
5. ADMINISTERING A NEGOTIATED LABOR AGREEMENT-These questions
test for a knowledge of labor/management issues relating to the administration
of a negotiated labor agreement and the ability to interpret and apply the
terms and conditions of the agreement. Questions may cover such areas as
dealing with representatives of employee unions, employee grievances,
disciplinary actions, arbitration, employee leave policy, performance evaluations,
training, employee assistance programs, health and safety matters, layoff
procedures, health insurance benefits, and salary adjustments.
6. PUBLIC PERSONNEL ADMINISTRATION-These questions
test for knowledge of the principles and practices used in applying New York
State, federal, and local laws, rules, and policies to situations encountered
in planning and executing the personnel functions in a government agency.
Questions may cover such areas as recruitment, selection, and placement;
position classification; performance evaluation; and employee relations.
7. UNDERSTANDING AND INTERPRETING TABULAR
MATERIAL-These
questions test your ability to understand, analyze, and use the internal logic
of data presented in tabular form. You may be asked to
perform tasks such as completing tables, drawing conclusions from them,
analyzing data trends or interrelationships, and revising or combining data
sets. The concepts of rate, ratio, and proportion are tested. Mathematical
operations are simple, and computational speed is not a major factor in the
test. You should bring with you a hand-held battery- or solar-powered
calculator for use on this test. You will not be permitted
to use the calculator function of your cell phone.
The New York State
Department of Civil Service has not prepared a test guide for this examination.
However, candidates may find information in the publication 'General Guide to
Written Tests' helpful in preparing for this test. This publication is
available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS IS RECOMMENDED