EXPANDED SCOPE

FOR

ASSISTANT MANAGER OF INFORMATION TECHNOLOGY OPERATIONS OC 1,2,3,4,5

CYBER SECURITY ANALYST I OC 1,6,7

CYBER SECURITY ANALYST II OC 1,6,7

DATA BASE MANAGER OC 1,3,5,8

PRINCIPAL PROGRAMMER ANALYST PR 1,3,4,5

SYSTEMS ANALYSIS SUPERVISOR PR 1,3,4,5,6

SYSTEMS AND DATA BASE COORDINATOR OC & PR 1,3,4,5

1. PREPARING WRITTEN MATERIAL-These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

2. ADMINISTRATIVE TECHNIQUES AND PRACTICES-These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern.

3. PROJECT MANAGEMENT-These questions are designed to test for techniques and concepts of project management. They may cover, but not necessarily be confined to, management of systems development, management by objectives, project scheduling and control techniques (e.g., PERT), characteristics of organizations and of the systems life cycle, and the development of data processing standards.

4. SUPERVISION-These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

5. SYSTEMS ANALYSIS AND DESIGN-These questions test for techniques and concepts of computer systems analysis and design. They cover such subjects as feasibility and applications studies, systems development tools and software, the systems life cycle, types of systems (e.g., client/server, Web-based), controls, and systems documentation, testing, and implementation.

6. PRINCIPLES AND PRACTICES OF LAN ADMINISTRATION-These questions test for knowledge of procedures and terminology applicable to administering a local area network (LAN). They cover such subjects as installing, configuring and upgrading a network; establishing user accounts and assigning access rights; monitoring network performance and troubleshooting; dividing networks and linking to other networks; creating and documenting procedures for users; and establishing and maintaining network security. The questions are not specific to any particular LAN.

7. PRINCIPLES OF PROVIDING USER SUPPORT-These questions test for knowledge and skill in working in a user support situation. They cover such subjects as how to communicate effectively with users requesting help; how to deal with different types of situations; troubleshooting techniques; and how to gather, organize and make available technical information needed to provide support.

8. PROGRAMMING TECHNIQUES AND CONCEPTS-These questions test for basic structures of higher-level computer programming languages and their applications. They cover such subjects as programming techniques and terminology, program documentation, and flowchart interpretation.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

USE OF CALCULATORS IS ALLOWED