EXPANDED SCOPE

FOR

COMMUNITY ORGANIZATION SPECIALIST OC 1,2,3,4

LITERACY VOLUNTEER PROGRAM ASSISTANT (SPANISH SPEAKING) OC 1,2,3

1. EDUCATING AND INTERACTING WITH THE PUBLIC- These questions test for knowledge of techniques used to interact effectively with individuals and/or community groups, to educate or inform them about topics of concern, to publicize or clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with others in cooperative efforts of public outreach or service.

2. PREPARING WRITTEN MATERIAL- These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

3. UNDERSTANDING AND INTERPRETING WRITTEN MATERIAL- These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

4. EVALUATING CONCLUSIONS IN LIGHT OF KNOWN FACTS- These questions will consist of a set of facts and a conclusion. You must decide if the conclusion is proved by the facts, disproved by the facts or if the facts are not sufficient to prove or disprove the conclusion. The questions will not be specific to a particular field.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

USE OF CALCULATORS IS RECOMMENDED