EXPANDED SCOPE

FOR

BUS MAINTENANCE SUPERVISOR OC 1,2,3,4,5,6

FLEET MANAGEMENT SPECIALIST OC 6,7,8,9

FLEET SERVICE MANAGER OC & PR 6,7,8,9,10

POLICE TRANSPORTATION MANAGER OC 6,7,8,9,10

1. MAINTENANCE AND REPAIR OF MOTOR VEHICLES-These questions test for knowledge of the operating characteristics of the various mechanical and electrical components of motor vehicles and diagnostic practices involved in the maintenance and repair of these components.

2. OPERATION, MAINTENANCE, AND REPAIR OF AUTOMOTIVE, TRUCK, AND HEAVY HIGHWAY MAINTENANCE EQUIPMENT-These questions test for knowledge of the operating characteristics of various components of automotive and heavy motor vehicle equipment and the proper maintenance and repair procedures to use on this equipment.

3. TOOLS AND TEST EQUIPMENT USED IN THE MAINTENANCE OF AUTOMOTIVE EQUIPMENT-These questions test for knowledge of the correct procedures to use when checking, maintaining, and repairing automotive equipment, including the proper and safe use of various tools, instruments, circuit testers, and similar types of mechanical and electrical test and repair equipment.

4. MAINTENANCE AND REPAIR OF MECHANICALLY AND ELECTRONICALLY CONTROLLED INTERNAL COMBUSTION ENGINES-These questions test for knowledge of the technical operating characteristics of internal combustion engines, including the ability to troubleshoot symptoms of poor operation and to diagnose and repair typical mechanical or electrical system problems, including computer controlled systems.

5. REPAIR SHOP MANAGEMENT INCLUDING BASIC AUTOMOTIVE ECONOMICS AND OPERATION AND MAINTENANCE OF SHOP EQUIPMENT-These questions test for knowledge of the proper operating procedures involved in managing an automotive repair shop, including such areas as equipment maintenance and repair, scheduling and coordinating work operations, and cost estimating.

6. SUPERVISION-These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

7. PREPARING WRITTEN MATERIAL-These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

8. FLEET MANAGEMENT-These questions test for knowledge of the principles and practices involved in managing a fleet of motor vehicles, including such areas as proper preventive maintenance techniques; accident prevention and safety; economics of vehicle operation, repair and replacement; and setting appropriate staffing levels in a fleet management facility.

9. SCHEDULING WORK AND EQUIPMENT-These questions test for knowledge of work scheduling principles and for the ability to arrange work and equipment assignments in a manner that will achieve work goals while staying within scheduling criteria. This may include such areas as setting up vacation or work schedules, taking into consideration such factors as seniority, work skills, duty hours, and shift coverage.

10. ADMINISTRATIVE TECHNIQUES AND PRACTICES-These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.

USE OF CALCULATORS IS ALLOWED