EXPANDED SCOPE
FOR
ADMINISTRATOR
I PR 1,2,3,4,5
ADMINISTRATOR
III OC 2,3,4,6
ASSISTANT
DEPUTY COMMISSIONER OF POLICE
(INTERGOVERNMENTAL
RELATIONS) OC 1,2,3,4
ASSISTANT
TOWN MANAGEMENT SERVICES ADMINISTRATOR OC 2,3,4,6,7
DEPUTY
DIRECTOR OF ALCOHOL AND SUBSTANCE ABUSE SERVICES OC 1,2,3,4,6
EXECUTIVE
DIRECTOR OF MULTICULTURAL AFFAIRS
AND
COMMUNITY ENGAGEMENT OC 1,2,3,4,6
PUBLIC HEALTH NURSE IV PR 1,2,3,4,6
TRAFFIC
COURT ADMINISTRATOR OC 2,3,4,6
1. EDUCATING AND
INTERACTING WITH THE PUBLIC-These questions test for knowledge of
techniques used to interact effectively with individuals and/or community
groups, to educate or inform them about topics of concern, to publicize or
clarify agency programs or policies, to negotiate conflicts or resolve
complaints, and to represent one's agency or program in a manner in keeping
with good public relations practices. Questions may also cover interacting with
others in cooperative efforts of public outreach or service.
2. PREPARING WRITTEN
MATERIAL-
These questions test for the ability to present information clearly and
accurately, and to organize paragraphs logically and comprehensibly. For some
questions, you will be given information in two or three sentences followed by
four restatements of the information. You must then choose the best version.
For other questions, you will be given paragraphs with their sentences out of
order. You must then choose, from four suggestions, the best order for the
sentences.
3. UNDERSTANDING AND
INTERPRETING WRITTEN MATERIAL-These questions test for the ability to
understand and interpret written material. You will be presented with brief
reading passages and will be asked questions about the passages. You should
base your answers to the questions only on what is presented in the passages
and not on what you may happen to know about the topic.
4. ADMINISTRATION-These questions
test for knowledge of the managerial functions involved in directing an
organization or an organizational segment. These questions cover such areas as:
developing objectives and formulating policies; making decisions based on the
context of the administrator's position and authority; forecasting and
planning; organizing; developing personnel; coordinating and informing; guiding
and leading; testing and evaluating; and budgeting.
5. SUPERVISION-These questions
test for knowledge of the principles and practices employed in planning,
organizing, and controlling the activities of a work unit toward predetermined
objectives. The concepts covered, usually in a situational question format,
include such topics as assigning and reviewing work; evaluating performance;
maintaining work standards; motivating and developing subordinates;
implementing procedural change; increasing efficiency; and dealing with
problems of absenteeism, morale, and discipline.
6. ADMINISTRATIVE
SUPERVISION-These
questions test for knowledge of the principles and practices involved in
directing the activities of a large subordinate staff, including subordinate
supervisors. Questions relate to the personal interactions between an upper level supervisor and their subordinate
supervisors in the accomplishment of objectives. These questions cover such
areas as assigning work to and coordinating the activities of several units,
establishing and guiding staff development programs, evaluating the performance
of subordinate supervisors, and maintaining relationships with other
organizational sections.
7. UNDERSTANDING AND
INTERPRETING TABULAR MATERIAL-These questions test your ability to
understand, analyze, and use the internal logic of data presented in tabular
form. You may be asked to perform tasks such as completing tables, drawing
conclusions from them, analyzing data trends or interrelationships, and
revising or combining data sets. The concepts of rate, ratio, and proportion
are tested. Mathematical operations are simple, and computational speed is not
a major factor in the test. You should bring with you a hand-held battery- or
solar-powered calculator for use on this test. You will not be permitted to use
the calculator function of your cell phone.
The New York State Department of Civil
Service has not prepared a test guide for this examination. However, candidates
may find information in the publication 'General Guide to Written Tests'
helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS
IS RECOMMENDED