EXPANDED SCOPE

FOR

CASE MANAGER OC 1,2,3,4

DIRECTOR OF SERVICES TO CHILDREN WITH SPECIAL NEEDS OC 1,5,6,7,8

DRUG AND ALCOHOL COMMUNITY COORDINATOR II PR 1,2,3,4,7

DRUG AND ALCOHOL COUNSELOR I OC 1,2,3,4

DRUG AND ALCOHOL COUNSELOR II PR 1,2,3,4,7

MEDICAL SOCIAL WORKER OC 1,3,4,9

1. PREPARING WRITTEN MATERIAL-These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

2. PRINCIPLES AND PRACTICES OF SOCIAL CASEWORK-These questions test for knowledge of the principles and practices used to provide casework services to individuals and/or families of all ages, backgrounds, and circumstances. Questions will test for application of this knowledge in various settings and will include such topics as assessment, monitoring and evaluating services, counseling, referrals, and advocacy.

3. WORKING WITH INDIVIDUALS TO PROMOTE MENTAL HEALTH-These questions test for knowledge of characteristics, causes and treatment methods associated with working with individuals who may have mental, developmental, physical, social and substance abuse disorders and/or disabilities. Questions cover such topics as establishing, maintaining and terminating client relationships; recognizing, interpreting, and responding to individual and group behaviors, as well as crisis situations; and facilitating access to essential services such as financial, housing, medical, educational, legal, vocational, and recreational.

4. INTERVIEWING-These questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices, and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation, and you must choose the most appropriate course of action to take.

5. ENSURING EFFECTIVE INTER/INTRA AGENCY COMMUNICATIONS-These questions test for understanding of techniques for interacting effectively with individuals and agencies, to educate and inform them about topics of concern, to clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with the staff of one's own agency and/or that of other agencies in cooperative efforts of public outreach or service.

6. UNDERSTANDING AND INTERPRETING WRITTEN MATERIAL-These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

7. SUPERVISION-These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

8. ORGANIZING AND ADMINISTERING SOCIAL WORK SERVICES PROGRAMS -These questions test for the knowledge and ability to develop, oversee and administer social work services programs in a variety of settings. Questions may cover such topics as developing and administering policies and procedures, planning, implementing, monitoring and evaluating program services and staff, and representing agency programs to community agencies, individuals, and groups.

9. DEVELOPING & IMPLEMENTING TREATMENT IN A SOCIAL WORK PROGRAM-These questions test for knowledge, understanding, and ability to apply social work concepts, theories, standards, principles, and practices in various settings. Questions may cover such topics as assessment, development, implementation, monitoring and evaluation of treatment for individuals and families; coordination of services; advocacy and counseling for individuals and families of all backgrounds; and crisis intervention.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.

USE OF CALCULATORS IS RECOMMENDED