EXPANDED SCOPE

FOR

CHIEF OF FIRE RESCUE SERVICES OC & PR 1,2,3,4

DIRECTOR OF EMERGENCY PREPAREDNESS OC 1,2,4,5,6

EMERGENCY MEDICAL SERVICES OFFICER OC 1,2,3,7

EMERGENCY PREPAREDNESS OFFICER OC 1,2,3,7

EMERGENCY PREPAREDNESS OFFICER II OC 1,2,3,6,7

EMERGENCY PREPAREDNESS OFFICER III OC 1,2,3,4,6

FIRE DISTRICT EMERGENCY MEDICAL SERVICES COORDINATOR OC 1,2,3,6,7

SENIOR EMERGENCY MEDICAL TECHNICIAN OC & PR 1,2,3,6

TRAINING OFFICER-EMERGENCY PREPAREDNESS OC 1,2,3,7

1. ENSURING EFFECTIVE INTER/INTRA AGENCY COMMUNICATIONS-These questions test for understanding of techniques for interacting effectively with individuals and agencies, to educate and inform them about topics of concern, to clarify agency programs or policies, to negotiate conflicts or resolve complaints, and to represent one's agency or program in a manner in keeping with good public relations practices. Questions may also cover interacting with the staff of one's own agency and/or that of other agencies in cooperative efforts of public outreach or service.

2. PREPARING WRITTEN MATERIAL-These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

3. UNDERSTANDING AND INTERPRETING WRITTEN MATERIAL-These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

4. ADMINISTRATIVE TECHNIQUES AND PRACTICES-These questions test for a knowledge of management techniques and practices used in directing or assisting in directing a program component or an organizational segment. Questions cover such areas as interpreting policies, making decisions based on the context of the position in the organization, coordinating programs or projects, communicating with employees or the public, planning employee training, and researching and evaluating areas of concern.

5. PRINCIPLES AND PRACTICES OF EMERGENCY MANAGEMENT-These questions test for the ability to recognize hazards and risks; the knowledge of the four phases of the emergency management process -- mitigation, preparedness, response, and recovery; and knowledge of incident command management principles and how agencies interact in emergency management.

6. SUPERVISION-These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

7. PRINCIPLES AND PRACTICES OF STAFF DEVELOPMENT AND TRAINING -These questions test for the knowledge and abilities used to develop and deliver training. They address topics such as the assessment of training needs; instructional design; training methods and techniques; the use of training aids, materials, and technology; motivation; learning theory; classroom management; the evaluation of learning outcomes; and the usage of training-related data.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.

USE OF CALCULATORS IS ALLOWED