EXPANDED SCOPE
FOR
LABOR
SPECIALIST III PR 1,2,3,4,5,6
LABOR
SPECIALIST IV PR 1,2,3,4,6,7
LABOR
SPECIALIST V OC & PR 1,2,3,4,7,8
1. ENSURING EFFECTIVE INTER/INTRA AGENCY
COMMUNICATIONS-These
questions test for understanding of techniques for interacting effectively with
individuals and agencies, to educate and inform them about topics of concern,
to clarify agency programs or policies, to negotiate conflicts or resolve
complaints, and to represent one's agency or program in a manner in keeping
with good public relations practices. Questions may also cover interacting with
the staff of one's own agency and/or that of other agencies in cooperative
efforts of public outreach or service.
2. PREPARING WRITTEN MATERIAL-These questions
test for the ability to present information clearly and accurately, and to
organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed
by four restatements of the information. You must then choose the best version.
For other questions, you will be given paragraphs with
their sentences out of order. You must then choose, from four suggestions, the
best order for the sentences.
3. UNDERSTANDING AND INTERPRETING WRITTEN
MATERIAL-These
questions test for the ability to understand and interpret written material.
You will be presented with brief reading passages and
will be asked questions about the passages. You should base your answers to the
questions only on what is presented in the passages
and not on what you may happen to know about the topic.
4. UNDERSTANDING AND INTERPRETING TABULAR
MATERIAL-These
questions test your ability to understand, analyze, and use the internal logic
of data presented in tabular form. You may be asked to
perform tasks such as completing tables, drawing conclusions from them,
analyzing data trends or interrelationships, and revising or combining data
sets. The concepts of rate, ratio, and proportion are tested. Mathematical
operations are simple, and computational speed is not a major factor in the
test. You should bring with you a hand-held battery- or solar-powered
calculator for use on this test. You will not be permitted
to use the calculator function of your cell phone.
5. ADMINISTRATIVE TECHNIQUES AND PRACTICES-These questions
test for a knowledge of management techniques and practices used in directing
or assisting in directing a program component or an organizational segment.
Questions cover such areas as interpreting policies, making decisions based on
the context of the position in the organization, coordinating programs or
projects, communicating with employees or the public, planning employee
training, and researching and evaluating areas of concern.
6. SUPERVISION-These questions
test for knowledge of the principles and practices employed in planning,
organizing, and controlling the activities of a work unit toward predetermined
objectives. The concepts covered, usually in a situational question format, include
such topics as assigning and reviewing work; evaluating performance;
maintaining work standards; motivating and developing subordinates;
implementing procedural change; increasing efficiency; and dealing with
problems of absenteeism, morale, and discipline.
7. ADMINISTRATION-These questions
test for knowledge of the managerial functions involved in directing an
organization or an organizational segment. These questions cover such areas as:
developing objectives and formulating policies; making decisions based on the
context of the administrator's position and authority; forecasting and
planning; organizing; developing personnel; coordinating and informing; guiding
and leading; testing and evaluating; and budgeting.
8. ADMINISTRATIVE SUPERVISION-These questions
test for knowledge of the principles and practices involved in directing the
activities of a large subordinate staff, including subordinate supervisors.
Questions relate to the personal interactions between an upper level supervisor
and their subordinate supervisors in the accomplishment of objectives.
These questions cover such areas as assigning work to and coordinating the
activities of several units, establishing and guiding staff development
programs, evaluating the performance of subordinate supervisors, and
maintaining relationships with other organizational sections.
The
New York State Department of Civil Service has not prepared a test guide for
this examination. However, candidates may find information in the publication
'General Guide to Written Tests' helpful in preparing for this test. This
publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS IS RECOMMENDED