EXPANDED SCOPE
FOR
LABOR SPECIALIST II PR 1,2,3,4,5
SENIOR VOCATIONAL REHABILITATION COUNSELOR PR 1,2,3,4,5
VOLUNTEER PROGRAMS COORDINATOR OC 1,2,5,6
1.
ADVISING AND
INTERACTING WITH OTHERS - These questions test for the ability to interact
with other people in order to gather and present information and to provide
assistance and advice in a courteous and professional manner.
2.
PREPARING WRITTEN
MATERIAL
- These questions test for the ability to present information clearly and
accurately, and to organize paragraphs logically and comprehensibly. For some
questions, you will be given information in two or three sentences followed by
four restatements of the information. You must then choose the best version.
For other questions, you will be given paragraphs with their sentences out of
order. You must then choose, from four suggestions, the best order for the
sentences.
3.
PRINCIPLES AND
PRACTICES OF EMPLOYMENT COUNSELING - These questions test for knowledge and
understanding of the principles, practices, and techniques of employment
counseling. Questions may include such topics as counseling individuals and/or
groups on employment-related issues; providing support, advocacy, and
accountability; and developing job opportunities throughout the community.
4.
INTERVIEWING - These questions
test for knowledge of the principles and practices employed in obtaining
information from individuals through structured conversations. These questions
require you to apply the principles, practices, and techniques of effective
interviewing to hypothetical interviewing situations. Included are questions
that present a problem arising from an interviewing situation, and you must
choose the most appropriate course of action to take.
5.
SUPERVISION - These questions
test for knowledge of the principles and practices employed in planning,
organizing, and controlling the activities of a work unit toward predetermined
objectives. The concepts covered, usually in a situational question format,
include such topics as assigning and reviewing work; evaluating performance;
maintaining work standards; motivating and developing subordinates;
implementing procedural change; increasing efficiency; and dealing with
problems of absenteeism, morale, and discipline.
6.
ADMINISTRATIVE
TECHNIQUES AND PRACTICES - These questions test for a knowledge of
management techniques and practices used in directing or assisting in directing
a program component or an organizational segment. Questions cover such areas as
interpreting policies, making decisions based on the context of the position in
the organization, coordinating programs or projects, communicating with
employees or the public, planning employee training, and researching and
evaluating areas of concern.
The New York State Department of Civil
Service has not prepared a test guide for this examination. However, candidates
may find information in the publication 'General Guide to Written Tests'
helpful in preparing for this test. This publication is available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS IS ALLOWED