EXPANDED SCOPE
FOR
AMBULANCE
SERVICES CONSULTANT OC 1,2,3,4
CHIEF
OF FIRE RESCUE SERVICES OC & PR 1,3,4,5
SENIOR
EMERGENCY MEDICAL TECHNICIAN OC & PR 1,3,4,6
TOWN
CODE COMPLIANCE & EMERGENCY MANAGEMENT
ADMINISTRATOR OC 1,3,4,5
1. ENSURING EFFECTIVE INTER/INTRA AGENCY
COMMUNICATIONS-These
questions test for understanding of techniques for interacting effectively with
individuals and agencies, to educate and inform them about topics of concern,
to clarify agency programs or policies, to negotiate conflicts or resolve
complaints, and to represent one's agency or program in a manner in keeping
with good public relations practices. Questions may also cover interacting with
the staff of one's own agency and/or that of other agencies in cooperative
efforts of public outreach or service.
2. EVALUATING CONCLUSIONS BASED ON FACTUAL
INFORMATION-These
questions test your ability to evaluate and draw conclusions from factual
information presented. Each question consists of a set of factual statements
and a conclusion. You will be asked to determine whether the conclusion can be
proven to be true by the facts, proven to be false by the facts, or if the
facts are inadequate to prove the conclusion.
3. PREPARING WRITTEN MATERIAL-These questions
test for the ability to present information clearly and accurately, and to
organize paragraphs logically and comprehensibly. For some questions, you will
be given information in two or three sentences followed by four restatements of
the information. You must then choose the best version. For other questions,
you will be given paragraphs with their sentences out of order. You must then
choose, from four suggestions, the best order for the sentences.
4. UNDERSTANDING AND INTERPRETING WRITTEN
MATERIAL-These
questions test for the ability to understand and interpret written material.
You will be presented with brief reading passages and will be asked questions
about the passages. You should base your answers to the questions only on what
is presented in the passages and not on what you may happen to know about the
topic.
5. ADMINISTRATIVE TECHNIQUES AND PRACTICES-These questions
test for a knowledge of management techniques and practices used in directing
or assisting in directing a program component or an organizational segment.
Questions cover such areas as interpreting policies, making decisions based on
the context of the position in the organization, coordinating programs or
projects, communicating with employees or the public, planning employee
training, and researching and evaluating areas of concern.
6. SUPERVISION-These questions
test for knowledge of the principles and practices employed in planning,
organizing, and controlling the activities of a work unit toward predetermined
objectives. The concepts covered, usually in a situational question format,
include such topics as assigning and reviewing work; evaluating performance;
maintaining work standards; motivating and developing subordinates;
implementing procedural change; increasing efficiency; and dealing with
problems of absenteeism, morale, and discipline.
The New York State Department of Civil
Service has not prepared a test guide for this examination. However, candidates
may find information in the publication "How to Take a Written Test"
helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS IS ALLOWED