PROMOTIONAL
EXAMINATION
79-861
CONSUMER AFFAIRS SPECIALIST I
http://www.suffolkcountyny.gov/Departments/Civil-Service
·
LAST FILING DATE: MARCH 22, 2019
·
WRITTEN TEST DATE: MAY 11, 2019
·
COUNTY ANNUAL
SALARY $44,083
·
GRADE 19
SPECIFICATION # 5241
APPLICATION PROCESSING FEE and FEE WAIVER
The application
processing fee is $40. Application may be made
via the internet at www.suffolkcountyny.gov/Departments/Civil-Service. Payment must be made
by VISA or MasterCard credit card and there will be an additional convenience
fee of $1.95. An acknowledgement of
receipt of application will be sent to all internet
applicants via e-mail. Application may also be made using the Suffolk County application for
promotional examination (Form CS-203). Make your check or money order payable
to the Suffolk County Department of Civil Service. Do not send cash. Please indicate the examination title and the
last four digits of your Social Security number on the face of your check or
money order. A separate application and
processing fee are required for each examination (identified by examination
number) for which you are applying. The application processing fee is non-refundable and
non-transferable.
The application
processing fee may be waived for Suffolk County residents who are
veterans, auxiliary police, members in good standing of a local fire district
or ambulance company and volunteer CERT members. Internet applicants should complete the
“Request for Application Fee Waiver and Certification” form online. All other
applicants should complete a “Request for Application Fee Waiver and Certification”
form and submit it with your application (Form CS-203). All claims for application fee waiver are
subject to verification.
DUTIES
An employee in this class performs
professional work in the issuance and receipting of occupational licenses,
certifications and registrations; the administration and grading of licensing
exams; and the performance of independent investigations regarding consumer law
violations, consumer complaints and unlicensed contractors according to Suffolk
County Code and the New York State Business Law. Incumbents are required to do
field work to gather information or perform inspections for
the purpose of resolving consumer complaints. Duties include the
enforcement of licensing laws, complaint mediation and making recommendations
for complaint resolution. In daily work activities, incumbents will utilize
their knowledge of trade practices, licensing and consumer protection laws and
regulations administered and enforced by the Suffolk County Department of
Labor, Licensing and Consumer Affairs. Incumbents are expected
to use initiative and judgment according to current rules and procedures.
Supervision is received from a higher-level Consumer
Affairs Specialist through conferences and written reports. Does related work
as required.
MINIMUM QUALIFICATIONS
To be eligible, a candidate must now be
serving and have served on a continuous basis with permanent or contingent
permanent competitive status as a Consumer Affairs Technician or Consumer
Affairs Technician (Spanish Speaking) for at least one (1) year in
the Suffolk County Department of Labor, Licensing and Consumer Affairs
immediately preceding the written examination date.
Necessary Special Requirement
At the time of appointment and during
employment in this title, employees will be required to possess a valid license
to operate a motor vehicle in New York State.
SCOPE OF THE EXAMINATION
The written test will cover
knowledge, skills and/or abilities in such areas as:
1.
Evaluating
information and evidence;
2.
Investigative
techniques;
3.
Preparing
written material;
4.
Understanding
and interpreting written material.
Note:
The use of calculators is allowed for this
examination.
Note:
A Guide for the Written Test for Investigators is available at the New
York State website: https://www.cs.ny.gov/testing/testguides.cfm.
NOTES
1.
Should
it become necessary to amend any part of this announcement, the Civil Service
Department reserves the right to make such amendment on the Department’s web
page without notification to applicants.
The most current copy of this announcement is available during the
filing period at www.suffolkcountyny.gov/Departments/Civil-Service.
2. Expanded Description of the examination subtests is available by requesting a copy from the Suffolk County Department of Civil Service in Hauppauge. A self-addressed, stamped 9 ½” X 4” envelope must accompany this request.
3.
Candidates
who apply for this examination and who have not heard from the Suffolk County
Department of Civil Service
by May 8, 2019 are advised to contact the Civil Service
Department before the written test date at (631) 853-5500.
4.
You
can view your room assignment and exam site on our home page at
www.suffolkcountyny.gov/Departments/Civil-Service under “Candidate Exam Room
Assignment Search” seven days prior to the examination date.
N.Y.S.
DATE
PREPARED: February 14, 2019
GENERAL CONDITIONS
PROMOTIONAL ANNOUNCEMENT
1.
Paper
applications are available at the Suffolk County Department of Civil Service in
Hauppauge and at the Riverhead County Center display, or by sending a stamped,
self-addressed 9 ½” X 4” envelope for each title to: Suffolk County Department of Civil Service,
P.O. Box 6100, Hauppauge, New York 11788-0099.
2.
Applications
postmarked after midnight of the last filing date may not be
considered eligible for this examination.
3.
Unless
otherwise stated, candidates must meet the minimum qualifications by the date
of the written test, or last filing date in the case of training and experience
evaluations.
4.
Candidates
found ineligible to compete in a written examination may appeal to the
Department of Civil Service for reconsideration prior to the written test date
appearing on this announcement. Appeals
received on or after the announced written test date
will not be considered.
5.
Candidates
who fail the examination, or who fail to appear for the examination as
scheduled, will be eliminated from further
consideration for purposes of the competition.
Unless otherwise specified, the final rank order of the eligible list
will be determined on the basis of the scores received
on the written test, plus seniority and veterans’ credits where appropriate.
6.
Eligible
applicants will be notified when and where to appear for examination. If an application is rejected, due notice
will be sent.
7.
Unless
specifically prohibited by the examination instructions, candidates are permitted to use quiet, hand-held, solar or battery
powered calculators. Devices with
typewriter keyboards, spell-checkers, personal digital assistant, address
books, language translators, dictionaries and any similar devices are prohibited.
8.
In
accordance with Section 52 of the Civil Service Law, for county service, first
consideration in appointment will be given to
employees in the department where a vacancy occurs, after which appointments
will be made from the general eligible list.
9.
Eligible
lists resulting from promotional examinations are only
certified to the jurisdiction in which a candidate is employed.
10.
When
the examination is prepared and rated by the Suffolk County
Department of Civil Service, the provisions of the Suffolk County Civil
Service Rules dealing with the rating of examination will apply.
11.
When
the written examination is prepared and rated by the New York State Department
of Civil Service in accordance with Section 23-2 of the Civil Service Law, the
provisions of the New York State Civil Service Rules and Regulations
which deal with the rating of examination will apply.
12.
The
eligible list established as a result of this
examination will remain in force for at least one year and may be extended by
the Civil Service Department for a maximum of four years. Changing conditions may make it necessary to
certify to future vacancies at higher or lower salaries than those announced.
13.
Information
regarding eligibility for veterans’ credits appears on the promotional
application form.
14.
For
each six months of continuous permanent competitive service within the
jurisdiction, to a maximum of 20 years, .10 credits for seniority will be added to the scores of passing candidates only.
15.
Candidates
must be medically, physically and psychologically capable of performing the
duties of the job. Candidates who are appointed to positions in the Suffolk County service may
be required to pass qualifying medical and/or physical and/or psychological
evaluations.
16.
Saturday
Sabbath Observers and handicapped persons:
If special arrangements for testing are required, indicate this on your
application.
17.
No
smoking is permitted in the building or on the grounds
of the examination site.
18.
If
you will be on active military duty with the armed forces of the United States
on the date of this test, please contact the Suffolk County Department of Civil
Service before the last filing date appearing on this announcement for
alternate test date information.
19.
Multiple Examinations Scheduled for the
Same Day: If you have applied to take a
written test announced by either one or several local jurisdictions (county,
town, city) scheduled to be held on the same test date as this written test,
you must notify each of the local jurisdictions no later than two weeks before
the test date, so they can make arrangements for taking all tests at one test
site. All examinations for positions in State
government will be held at a State examination
center. If you have any questions please
call the Suffolk County Department of Civil Service at (631) 853-5500.
20.
For
information regarding a weather-related cancellation of this examination,
please refer to our website at
www.suffolkcountyny.gov/Departments/Civil-Service click on the “Weather-Related
Exam Cancellations” link. Civil Service
Announcements are shown at the bottom of that
page. The following stations will
broadcast notice of cancellation:
WALK
PATCHOGUE 97.5 FM
WBAB
BABYLON 102.3 FM
WBLI BABYLON 106.1 FM
WLNG
SAG HARBOR 92.1 FM
WBZO FARMINGDALE 103.1 FM
WRCN
MEDFORD 103.9 FM
NEWS
12 LONG ISLAND TV CHANNEL 12 website:
www.news12.com
SUFFOLK COUNTY DEPARTMENT OF CIVIL SERVICE
Announcements and Applications Also
Available At
SUFFOLK COUNTY
DEPARTMENT OF CIVIL SERVICE
725 VETERANS
MEMORIAL HWY.
WILLIAM J LINDSAY
COUNTY COMPLEX, BLDG. #158 Information Display Unit,
P.O. BOX 6100,
HAUPPAUGE, NY 11788-0099 Phone:
853-5500 County Center, Riverhead