EXPANDED SCOPE
FOR
AIRPORT ADMINISTRATIVE ASSISTANT OC 1,2,3,4,5
AIRPORT DIRECTOR OC 1,2,4,5,6,7
SENIOR AIRPORT ATTENDANT OC 7,8,9,10
1.
ADMINISTRATIVE
TECHNIQUES AND PRACTICES - These questions test for a knowledge
of management techniques and practices used in directing or assisting in
directing a program component or an organizational segment. Questions cover
such areas as interpreting policies, making decisions based on the context of
the position in the organization, coordinating programs or projects,
communicating with employees or the public, planning employee training, and
researching and evaluating areas of concern.
2.
AIRPORT
OPERATION, INCLUDING GOVERNMENT RULES AND REGULATIONS - These
questions test for knowledge of the principles and practices involved in
operating an airport and may include such areas as proper runway marking and
lighting; aircraft handling and runway traffic control; airport control tower
communications and procedures; and federal regulations governing airport
operations.
3.
AIRPORT SNOW AND
ICE REMOVAL
- These questions test for knowledge of the principles and practices involved
in snow and ice control and removal at airport facilities; and may include such
areas as proper procedures to follow in maintaining snow or ice control on
runways and on adjacent airport roadways; the proper equipment, materials, and
techniques to use in various types of snow and ice control and removal
situations; and safe operating practices.
4.
PREPARING
WRITTEN MATERIAL
- These questions test for the ability to present information clearly and
accurately, and to organize paragraphs logically and comprehensibly. For some
questions, you will be given information in two or three sentences followed by
four restatements of the information. You must then choose the best version.
For other questions, you will be given paragraphs with their sentences out of
order. You must then choose, from four suggestions, the best order for the sentences.
5.
PUBLIC CONTACT
PRINCIPLES AND PRACTICES - These questions test for knowledge of
techniques used to interact with other people, to gather and present
information, and to provide assistance, advice, and effective customer service
in a courteous and professional manner. Questions will cover such topics as
understanding and responding to people with diverse needs, perspectives,
personalities, and levels of familiarity with agency operations, as well as
acting in a way that both serves the public and reflects well on your agency.
6.
MAINTENANCE AND
REPAIR OF AIRPORT FACILITIES - These questions test for knowledge of
the principles and practices involved in maintaining and repairing airport
facilities; and may include such areas as runway, hangar, building, and grounds
inspection, upkeep and repair; safety and security procedures related to
maintaining airport facilities; and prioritizing maintenance and repair
projects.
7.
SUPERVISION - These
questions test for knowledge of the principles and practices employed in
planning, organizing, and controlling the activities of a work unit toward
predetermined objectives. The concepts covered, usually in a situational
question format, include such topics as assigning and reviewing work;
evaluating performance; maintaining work standards; motivating and developing
subordinates; implementing procedural change; increasing efficiency; and
dealing with problems of absenteeism, morale, and discipline.
8.
MECHANICAL AND
ELECTRICAL REPAIRS - These questions test for knowledge of the
principles and practices involved in maintaining and repairing various types of
mechanical and electrical equipment, and may include such areas as minor
building maintenance, plumbing and sanitary system maintenance, heating,
ventilating, and electrical system maintenance, and prioritizing maintenance
and repair work.
9.
AIRPORT RADIO
PROCEDURES
- These questions test for knowledge of the principles and practices involved
in the operation of two-way radio systems at an airport, and may include such
areas as the proper procedures to use when operating a two-way radio, the
standard terminology used when transmitting and receiving messages over a
two-way radio system, and safe radio dispatched runway clearance procedures for
maintenance and service vehicles at an airport.
10. BUILDING CLEANING PRACTICES - These
questions test for knowledge of the basic principles and practices involved in
building cleaning, and may cover such areas as the proper equipment, tools, supplies,
methods and procedures to use when cleaning different types of surfaces and
materials under various, commonly occurring, conditions.
The New York State Department of Civil
Service has not prepared a test guide for this examination. However, candidates
may find information in the publication "How to Take a Written Test"
helpful in preparing for this test. This publication is available online at: www.cs.ny.gov/testing/localtestguides.cfm.
USE OF CALCULATORS
IS ALLOWED