EXPANDED SCOPE
FOR
CHIEF
CUSTODIAN OC & PR 1,2,3,4,5
HEAD
CUSTODIAN OC & PR 1,2,3,6,7
1. BUILDING CLEANING-These questions
test for knowledge of basic principles and practices of building cleaning. They
cover such areas as equipment, tools, supplies, methods and procedures for
cleaning different types of surfaces and materials under various, commonly
occurring circumstances.
2. BUILDING OPERATION AND MAINTENANCE I-These questions
test for knowledge of the basic principles, practices and techniques essential
to the correct operation and maintenance of public buildings. They cover such
areas as building maintenance; preventive maintenance, and minor repair of
electrical and plumbing systems; methods and equipment for snow removal;
building safety and equipment storage.
3. OPERATION AND ROUTINE MAINTENANCE
OF HEATING, VENTILATING AND AIR CONDITIONING SYSTEMS-These questions
test for knowledge of basic principles, practices and techniques essential to
the correct operation and maintenance of heating, ventilating and air
conditioning systems, including such areas as minor cleaning; room temperature
and building ventilation control; steam, hot water and hot air heating systems;
boiler operation; troubleshooting air conditioning system problems, and proper
maintenance of air conditioning systems.
4. WORK PLANNING AND SCHEDULING-These questions
test for knowledge of the principles used in developing and implementing work
plans and for the ability to arrange work assignments in a manner that will
achieve work goals while staying within scheduling criteria. This may include
setting up vacation or work schedules, taking into consideration such factors
as seniority, work skills, duty hours, and shift coverage.
5. ADMINISTRATIVE SUPERVISION-These questions
test for knowledge of the principles and practices involved in directing the
activities of a large subordinate staff, including subordinate supervisors.
Questions relate to the personal interactions between an upper level supervisor
and their subordinate supervisors in the accomplishment of objectives.
These questions cover such areas as assigning work to and coordinating the
activities of several units, establishing and guiding staff development
programs, evaluating the performance of subordinate supervisors, and
maintaining relationships with other organizational sections.
6. ABILITY TO READ AND FOLLOW WRITTEN
INSTRUCTIONS-These
questions test for the ability to read, understand and apply written
instructions for performing tasks similar to those encountered on the job. All
the information needed to answer these questions will be
provided in the test booklet.
7. SUPERVISION AND TRAINING-These questions
test for the knowledge required by a supervisor to set goals, plan and organize
work, train workers in how to do their jobs, and direct workers towards meeting
established goals. The supervisory questions cover such areas as assigning and
reviewing work, evaluating performance, maintaining work quality, motivating
employees, increasing efficiency, and dealing with problems that may arise on
the job. The training questions cover such areas as determining the necessity
for training, selecting appropriate training methods, and evaluating the
effectiveness of training.
The New York State
Department of Civil Service has not prepared a test guide for this examination.
However, candidates may find information in the publication 'General Guide to
Written Tests' helpful in preparing for this test. This publication is
available on line at: https://www.cs.ny.gov/testing/testguides.cfm.
USE OF CALCULATORS IS ALLOWED