support services supervisor 0009

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class administers the operation of the printing, duplicating, mail and messenger services and the central store of supplies for the County. The incumbent is responsible for office supplies and departmental receiving activities for assigned buildings. Work is performed under the general supervision of an administrative supervisor in the Department of Public Works and is reviewed through conferences, reports and consultations. Does related work as required.

TYPICAL WORK ACTIVITIES

Oversees the administrative responsibilities of the Support Services Section in the Department of Public Works;

Reviews general workflow, operating procedures, and equipment and employee utilization in the Support Services Section in order to identify problems and recommend alternative operating procedures;

Performs analysis to determine print and postal costs for all County Departments;

Assists County Departments in administering cost effective print and mail requirements;

Prepares the Support Services Section’s operating budget;

Attends meetings relating to postal procedures and guidelines;

Prepares reports on productivity, charge-backs, etc., as required;

Manages receiving activities;

Maintains inventory control of supplies;

Procures consumables and equipment in support of operations for assigned buildings within the Department of Public Works;

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Comprehensive knowledge of postal regulations, rates and large scale mailing procedures; good knowledge of the principals and practices of financial and personnel management; good knowledge of printing and duplicating equipment; good knowledge of inventory control systems and modern office practices; ability to plan, organize, direct and control the work of staff in a manner conducive to full performance and high morale; ability to efficiently meet the needs of those County departments being served by the Support Services Section; ability to promote and maintain effective departmental and public relations; ability to analyze facts and to exercise sound judgement in arriving at conclusions; ability to organize and keep a variety of records; ability to communicate clearly and concisely, both orally and in writing to all levels of employees from line level to senior management; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Either:

a) Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor’s Degree, and three (3) years of management experience in printing and/or mail services; or,

b) Graduation from a standard senior high school or possession of a high school equivalency diploma and seven (7) years of experience in printing and/or mail services, three (3) years of which must have been in a managerial capacity; or,

c) An equivalent combination of education and experience as defined by the limits of a) and b).

PROMOTIONAL

Two (2) years of permanent competitive status as a Mailroom Supervisor or Print Shop Supervisor.

R06/12/18

SUFFOLK COUNTY

Competitive