RADIO DISPATCHER                                                   0161

 

 

DISTINGUISHING FEATURES OF THE CLASS

Under immediate supervision, an employee in this class performs specialized work in receiving, monitoring and sending messages over a two-way communications system between a County Parks or Public Works Department base station and its field crews. Duties may include making inquiries to the New York State Police Information Network (NYSPIN) and motor vehicle information computers. The incumbent performs routine clerical work in keeping a log of the day's radio activity. Assignments are received from a technical supervisor, who reviews work methods and records for effectiveness and for adherence to the rules, regulations and procedures of the department or jurisdiction.  Does related work as required.

 

TYPICAL WORK ACTIVITIES

            Transmits messages and orders to and between various Public Works or Parks Department field personnel;

            Transmits messages and orders to mobile units notifying the unit of location and nature of incident;

            Monitors specific radio frequencies in order to keep the department aware of problems existing within the County during times of natural disasters;

            Receives requests for assistance by telephone and transmits them to the appropriate unit for response;

            Prepares and maintains a log of all incoming and outgoing communications;

            May operate a New York State Police Information Network (NYSPIN) or motor vehicle information computer terminal and/or nationwide teletype system;

            May transmit calls to volunteer fire departments directing them to areas requesting and requiring aid.

           

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

 Good knowledge of the geography of the County road network; ability to learn the methods and practices of operating two-way radio equipment; ability to react quickly and calmly in emergencies; ability to maintain a variety of routine clerical records; ability to transmit messages with good diction and a clear speaking voice; ability to interpret written instructions; physical condition commensurate with the demands of the position.

 

MINIMUM QUALIFICATIONS

            OPEN COMPETITIVE

            Graduation from a standard senior high school or possession of a high school equivalency diploma.

 

NOTE:  Experience in the operation of the central radio of a two-way communications system, including receiving, sending and logging messages, will be substituted for education on a year-for-year basis.

 

NECESSARY SPECIAL REQUIREMENT

The job assignment may require attainment of New York State Police Information Network (NYSPIN) certification; affected employees must maintain this certification while employed in this title.

 

 

R10/21/19

SUFFOLK COUNTY

Competitive