PUBLIC SAFETY DISPATCHER II 0178
DISTINGUISHING
FEATURES OF THE CLASS
The work involves
supervision of an emergency communications center with responsibility for
training personnel, supervising the work and planning adequate staff coverage. The employee monitors work performance and
maintenance of activity records and participates in receiving calls and
dispatching vehicles. Work is reviewed
by an administrative supervisor through observation of results and review of
reports. Performs related work as
required.
TYPICAL WORK
ACTIVITIES
Schedules the overall operation of a
radio room that dispatches public safety vehicles and provides information for
authorized agencies;
Supervises the Public Safety
Dispatchers I’s and Emergency Complaint Operators by observation of work
performed and review of activity logs;
Assists staff with determining
priorities when handling emergency calls;
Participates in receiving calls,
dispatching vehicles and operating auxiliary equipment;
Prepares periodic statistical
reports on the work performed by radio room dispatchers;
Keeps time sheets, assigns overtime
and schedules vacations;
Determines proper use and
dissemination of criminal records according to requirements of the law;
May catalogue recordings of radio
and telephone communications;
May research and prepare copies of
radio and telephone recordings, and provide courtroom testimony related to
search requests.
FULL
PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Thorough knowledge
of the geographic layout and road network of Suffolk County; thorough knowledge of the procedures and
practices of emergency response agencies in responding to requests for
emergency assistance; thorough knowledge
of terminology used in dealing with emergency situations; ability to supervise the operation of two-way
radio communications equipment; ability
to act quickly and efficiently under stress and pressure; ability to plan and supervise the work of
subordinate personnel in a manner conducive to full performance and high
morale; ability to keep records and
prepare written reports; ability to
speak in a clear and distinct voice;
physical condition commensurate with the demands of the position.
MINIMUM
QUALIFICATIONS
OPEN COMPETITIVE
Graduation from high school or
possession of a high school equivalency diploma, and three (3) years of paid
experience in dispatching public safety vehicles.
PROMOTIONAL
Two (2) years of permanent
competitive status as a Public Safety Dispatcher I.
NECESSARY SPECIAL
REQUIREMENT
Candidates must be
free of any speech, hearing or vision defects that would impair their
functioning in this position. There will
be a qualifying psychological evaluation for open-competitive candidates.
R 4/29/2021
Competitive