PUBLIC SAFETY DISPATCHER III 0179
An employee in this class has overall responsibility for
the operations of an emergency communications center. The incumbent directs and coordinates the
work of Public Safety Dispatchers and clerical personnel engaged in dispatching
public safety vehicles and providing information. The work differs from that of a Public Safety
Dispatcher II in that the incumbent has responsibility for the communication,
telecommunication and computer systems utilized. Work is reviewed by an administrative
supervisor through conferences and reports.
Does related work as required.
TYPICAL WORK ACTIVITIES
Plans and directs the activities of an emergency
communications center;
Trains and
supervises public safety employees in the use of various communication
systems;
Determines
communications requirements and recommends changes in equipment and/or computer
software to improve service;
Recommends
improvements in policies, procedures and utilization of equipment;
Maintains
liaison with other emergency response agencies to determine their
communications system needs;
Prepares
analytical reports, proposals and bid specifications for communication
equipment;
Prepares
the division's operating and capital budgets.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND
PERSONAL CHARACTERISTICS
Comprehensive knowledge of the geographic layout and road
network of Suffolk County; comprehensive knowledge of the procedures and
practices of emergency response agencies; thorough knowledge of terminology
used in dealing with emergency situations; thorough knowledge of the
principles, procedures and application of emergency communications systems;
good knowledge of the various communications requirements of federal, state and
local agencies; ability to prepare comprehensive written reports; ability to
supervise a technical and clerical staff in a manner conducive to full
performance and high morale; ability to express oneself clearly and concisely,
both orally and in writing; physical condition commensurate with the demands of
the position.
MINIMUM QUALIFICATIONS
OPEN-COMPETITIVE:
Graduation
from a standard senior high school or possession of a high school equivalency
diploma and five (5) years of experience in dispatching emergency services
vehicles, two (2) years of which must have been in a supervisory position.
PROMOTIONAL
Two (2) years of permanent competitive status as a Public
Safety Dispatcher II.
NECESSARY SPECIAL REQUIREMENT
Candidates must be free of any speech, hearing or vision defects
that would impair their functioning in this position. There will be a qualifying psychological
evaluation for open-competitive candidates.
R 4/29/2021
Competitive