PUBLIC SAFETY DISPATCHER III 0179
An employee in this class has overall responsibility for the operations of an emergency communications center. The incumbent directs and coordinates the work of Public Safety Dispatchers and clerical personnel engaged in dispatching public safety vehicles and providing information. The work differs from that of a Public Safety Dispatcher II in that the incumbent has responsibility for the communication, telecommunication and computer systems utilized. Work is reviewed by an administrative supervisor through conferences and reports. Does related work as required.
TYPICAL WORK ACTIVITIES
Plans and directs the activities of an emergency communications center;
Trains and supervises public safety employees in the use of various communication systems;
Determines communications requirements and recommends changes in equipment and/or computer software to improve service;
Recommends improvements in policies, procedures and utilization of equipment;
Maintains liaison with other emergency response agencies to determine their communications systems needs;
Prepares analytical reports, proposals and bid specifications for communication equipment;
Prepares the division's operating and capital budgets.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Comprehensive knowledge of the geographic layout and road network of Suffolk County; comprehensive knowledge of the procedures and practices of emergency response agencies; thorough knowledge of terminology used in dealing with emergency situations; thorough knowledge of the principles, procedures and application of emergency communications systems; good knowledge of the various communications requirements of federal, state and local agencies; ability to prepare comprehensive written reports; ability to supervise a technical and clerical staff in a manner conducive to full performance and high morale; ability to express oneself clearly and concisely, both orally and in writing; physical condition commensurate with the demands of the position.
Graduation from a standard senior high school or possession of a high school equivalency diploma and five (5) years of experience in dispatching emergency services vehicles, two (2) years of which must have been in a supervisory position.
NOTE: Additional experience in dispatching emergency service vehicles may be substituted for education on a year-for-year basis.
Two (2) years of permanent competitive status as a Public Safety Dispatcher II.
NECESSARY SPECIAL REQUIREMENT
Candidates must be free of any speech, hearing or vision defects which would impair their functioning in this position. There will be a qualifying psychological evaluation for open-competitive candidates.