COMPUTER LABORATORY ASSISTANT                                                                 0521

 

 

DISTINGUISHING FEATURES OF THE CLASS

Under general supervision, an employee in this class schedules computer laboratory use, monitors student activities in the computer laboratory and renders technical assistance to students, faculty and staff in the operation of personal computers, related peripheral equipment and various software packages within a school district. The incumbent assists in maintaining existing computer system and applications software. Work is performed under the general supervision of an administrative supervisor, with leeway for the exercise of independent judgment. Does related work as required.

 

TYPICAL WORK ACTIVITIES

                Schedules computer laboratories for students, faculty, groups and classes;

                Supervises computer laboratories to maintain order and ensure equipment is operational and not abused;

                Previews new software and hardware and learns usage;

                Assists faculty, staff and students with the operation of personal computers and related peripheral equipment;

                Assists students with the use of various application programs;

                Assists classroom teachers in the integration of computer associated instruction;

                Aids students in finding and using software books and supplies in the computer laboratory;

                Maintains all computer lab equipment in operable condition by cleaning and performing minor adjustments, and scheduling maintenance as needed;

                Maintains a variety of records such as attendance logs, usage logs, and hardware, software and supply inventories;          

                Supervises and maintains records of computer lab activities and reports problems and progress to faculty;

                Sets up new computer programs and transfers existing programs onto the computer;

                Prints and delivers computer generated material to appropriate personnel;

                Introduces, under guidance, new software to faculty, staff and students;

                May make recommendations on hardware and software purchases.

 

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Good knowledge of the use and operation of personal computers and related peripheral equipment; good knowledge of the principles and procedures of electronic data processing operations; ability to acquire a working knowledge of various computer software packages; ability to operate a personal computer and related peripheral equipment; ability to operate a alphanumeric keyboard at an acceptable rate of speed; ability to adapt purchased software to existing printers, monitors and peripheral connections; ability to introduce software packages and resolve usage problems; ability to maintain a variety of records; ability to read and interpret written instructions; ability to understand and follow oral instructions; ability to schedule computer laboratory training activities; ability to communicate effectively orally; ability to monitor student activities and maintain order in a classroom; ability to establish good working relationships with students, faculty and staff; patience; tact; physical condition commensurate with the demands of the position.

 

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Graduation from a standard senior high school or possession of a high school equivalency diploma, and one (1) year of experience assisting individuals in the utilization of a variety of personal computer based software.

               

NOTE: An additional thirty (30) credits from a college with federally-authorized accreditation or registration by NY State, which includes six (6) credits in information technology or computer science, may be substituted for all experience.

 

Coursework in information technology from a non-degree-granting computer training institution may be accepted based upon credit hour equivalence.

 

R08/26/21

SUFFOLK COUNTY

Competitive