SYSTEMS ANALYSIS SUPERVISOR (SOCIAL SERVICES)                                     0566

 

 

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class plans, schedules and coordinates the activities of units responsible for systems analysis and administration of information management systems for the Department of Social Services.  The incumbent supervises studies of existing manual procedures, analysis of the feasibility of conversion to data processing development of effective systems designs and the implementation of new and modified data processing systems.  The employee acts as a liaison between administrative personnel of the Social Services Department and the technical staff working on the system development.  The work is of a specialized nature, requiring a familiarity with Social Services programs and regulations and the management problems peculiar to the delivery of social services.  Supervision is exercised over a subordinate staff of Systems Analysts and Office Systems Analysts.  Perfor­mance is reviewed by a professional or administrative superior through consulta­tion, oral and written reports, and evaluation of the effectiveness of the data processing systems developed.  Does related work as required.

 

TYPICAL WORK ACTIVITIES

          Confers with departmental administrative personnel to determine data processing needs and objectives, define cost limitations, and estab­lish procedural and reporting requirements to be incorporated in the system;

          Supervises personnel engaged in the study of procedures and operations to be computerized and in the development of appropriate systems design;

          Presents systems recommendations to user department administrators and data processing center management;

          Evaluates the impact of changes in Social Services organization, regula­tions and reporting requirements on systems design;

          Analyzes system performance and directs a subordinate staff in the develop­ment of alternative or improved procedures;

          Supervises the preparation of instructions on system use by the personnel of the user agency.

 

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Comprehensive knowledge of electronic data processing systems, principles and methods of application; comprehensive knowledge of the principles, proce­dures and techniques of systems analysis used in the adaptation of manual procedures and operations to a data processing system; thorough knowledge of the capabilities and methods of applications of large-scale computer systems, including on-line telecommunications capability; good knowledge of the princi­ples and methods of organization and management involved in the administration of social services programs; good knowledge of the principles, practices and techniques used in work measurement, procedures simplification and improvement, forms design and administrative controls; ability to analyze administrative operations and to develop appropriate systems designs within the limitations of available equipment, operating time, budgetary restrictions and desired results; ability to acquire a good understanding of social services programs and regula­tions within a short period of time; ability to plan, assign and supervise the work of a subordinate staff in a manner conducive to full performance and high morale; ability to express oneself clearly and concisely both orally and in writing and to prepare comprehensive reports; physical condition commensurate with the demands of the position.

 

MINIMUM QUALIFICATIONS

          OPEN COMPETITIVE

          Either:

          (a) Graduation from a New York State or Regionally accredited college or university with a Bachelor's Degree in Computer Science and five (5) years of experience in computer programming and systems analysis, at least two (2) years of which must have been in a supervisory capacity; or,

          (b) Graduation from a New York State or Regionally accredited college with an Associate's Degree in Computer Science or Data Processing and seven (7) years of experience in systems analysis and computer programming, at least five (5) of which must have been in data processing systems analysis with two (2) years of supervisory responsibili­ties; or

          (c) An equivalent combination of training and experience as defined by the limits of (a), and (b)

 

NOTE:  Two years of the above experience must have been in the development of data processing systems for program administration within a Social Services agency within New York State.

 

NOTE:  Coursework in computer technology from a non-degree-granting computer training institution may be accepted based upon credit hour equivalence.

                                                                                                         

          PROMOTIONAL

Two (2) years of permanent competitive status as an Office Systems Analyst IV or Computer Programming Supervisor.

 

R12/15/06

SUFFOLK COUNTY

Competitive