OFFICE SYSTEMS ANALYST II 0765

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is involved in evaluating departmental network and equipment needs, and the selection and implementation of equipment and software for a County department or in the Suffolk County Community College. The incumbent may perform specialized work that requires knowledge of specific programs and procedures. Work is performed under the general supervision of an Office Systems Analyst III or other administrator, and is reviewed through conferences, consultations and the submission of required reports. Supervision may be exercised over lower level employees including Office Systems Technicians and Analysts I. Duties require independent judgment and initiative in the evaluation and design of computer networks and systems. Does related work as required.

TYPICAL WORK ACTIVITIES

Reviews, updates and maintains operations and systems including personal computers, networks, peripheral equipment and other hardware and software within a County jurisdiction or Suffolk County Community College;

Determines the need for installation and/or modification of new or existing equipment;

Recommends the systems equipment and design that will best improve operations;

Recommends standards for hardware, software and peripherals;

Recommends and plans for hardware and software upgrades;

Installs and modifies networks and systems as needed;

Recommends modifications and the creation of new programs to systems that will improve the effectiveness of the system and departmental operations;

Supervises Office Systems Analysts I or Technicians;

Trains support staff and professional staff in the use of information technology;

Provides in-house technical support for questions and problems;

Develops applications and files design;

Updates manuals to reflect changes of information technology procedures and provides program documentation.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Good knowledge of the capabilities and limitations of information technology including computers, networks and other hardware and software; good knowledge of information technology and their practical and optimum usage; good knowledge of the current literature, sources of information and recent developments in the field of information technology; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to supervise in a manner conducive to full performance and high morale; ability to express oneself clearly and concisely, both orally and in writing; good judgment; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Either:

A) Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree which includes, or is supplemented by, twelve (12) credits in information technology or a computer related field, and two (2) years of experience in the installation, analysis, design and/or selection of information technology networks and systems; or,

B) Graduation from a standard senior high school or possession of a high school equivalency diploma, and six (6) years of experience in the installation, analysis, design and/or selection of information technology networks and systems; or,

C) An equivalent combination of education and experience as defined by the limits of A) and B).

NOTE: Coursework in information technology from a non-degree-granting computer training institution may be accepted based upon credit hour equivalence.

SPECIAL NOTE: Because of the rapid evolution of technology in this field five (5) years of qualifying experience must have been gained within the last six (6) years.

PROMOTIONAL

One (1) year of permanent competitive status as an Office Systems Analyst I.

Two (2) years of permanent competitive status as a Data Entry Supervisor.

R09/29/21

SUFFOLK COUNTY

Competitive