OFFICE SYSTEMS ANALYST I 0766
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class is involved in assisting in evaluating the effectiveness of various types of computer networks and systems, determining information technology needs, and selecting and implementing systems appropriate to those needs in a County department or in the Suffolk County Community College. Work is performed under general supervision and is subject to frequent review. Does related work as required.
TYPICAL WORK ACTIVITIES
Assists in the evaluation of departmental information technology needs, including analysis of paper flow, records requirements, use of existing equipment and software requirements;
Assists in evaluating current and/or available systems, peripheral equipment and software for applicability to department operations;
Makes recommendations for equipment purchases;
Makes recommendations for configuration of computer systems and networks, and assists with installation, start-up and maintenance of systems including computers, networks and peripheral equipment;
Assists in the solution of problems relating to hardware and software;
Provides assistance in utilizing new equipment and software;
May attend training sessions on new equipment to ascertain its functions and adaptability to existing systems;
Maintains records of purchases, repairs and maintenance.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Good knowledge of the capabilities and limitations of information technology including computers, networks and peripheral equipment; good knowledge of information technology including practical and optimum usage; working knowledge of the current literature sources of information and recent developments in the field of information technology systems; ability to install and maintain computer and network hardware and software; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to express oneself clearly and concisely, both orally and in writing; good judgment; physical condition commensurate with the demands of the position.
A) Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree which includes, or is supplemented by, twelve (12) credits in information technology or a computer related field; or,
B) Graduation from a standard senior high school or possession of a high school equivalency diploma, and four (4) years of experience in the installation, analysis, design and/or selection of information technology networks and systems; or,
C) An equivalent combination of education and experience as defined by the limits of A) and B).
NOTE: Coursework in information technology from a non-degree-granting computer training institution may be accepted based upon credit hour equivalence.
SPECIAL NOTE: Because of the rapid evolution of technology in this field, qualifying experience must have been gained within the last six (6) years.
One (1) year of permanent competitive status as an Office Systems Technician.