LIBRARY CLERK (SPANISH SPEAKING) 0800
DISTINGUISHING FEATURES OF THE CLASS
Under direct supervision, an employee in this class performs clerical
duties in a public library. The work
differs from that of a Library Clerk in that the incumbent is also responsible
for communicating with Spanish-speaking persons in Spanish and assisting them
in their contacts with the library. The
employee may assist library patrons in using the materials and equipment in a
library or perform routine clerical duties in the library's administration
office. Detailed instructions and close
supervision are received during training and on new assignments, but routine
assignments are carried out independently and the incumbent is expected to use
some initiative and judgment as experience is gained. Work is reviewed by a professional or
clerical supervisor through direct observation and conferences. Does related work as required.
TYPICAL WORK ACTIVITIES
Checks materials in and
out, collects and records fines and explains rules and procedures to English
and Spanish-speaking library patrons at the library's circulation desk; may set
up desk and cash register;
Processes patron
registrations and prepares library cards; processes reserve requests, assists
in maintaining reserve files and notifies patrons by telephone in English and
in Spanish when reserved materials become available;
Locates materials
requested by English and Spanish-speaking patrons and assists them in operating
audio and visual equipment;
Answers telephones,
transfers calls and provides information to callers in English and in Spanish;
Files catalog cards
according to the Dewey Decimal System; prepares and files Inter Library Loan
forms;
Enters book orders in
computer system and files order forms; checks orders received and prepares book
cards and labels;
Tallies numerical totals
for record-keeping purposes; may prepare statistical and other reports.
Performs record-keeping
duties in the library's administration office.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL
CHARACTERISTICS
Good knowledge of the policies, procedures and equipment of a library;
working knowledge of library terminology and business English; ability to speak
and understand fluent Spanish; ability to understand and follow oral and
written instructions; ability to make simple arithmetic calculations accurately
and with reasonable speed; ability to establish and maintain effective working
relationships with co-workers, library patrons and the general public; courtesy;
physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
OPEN COMPETITIVE
Graduation from a
standard senior high school or possession of a high school equivalency diploma.
NECESSARY SPECIAL REQUIREMENT
There will be a qualifying Spanish language examination.
R
Competitive