TELECOMMUNICATIONS ANALYST 1806

DISTINGUISHING FEATURES OF THE CLASS

Under general supervision, an employee in this class evaluates and prepares proposals for data communication systems, advises user agencies about telecommunication requirements, and maintains and updates telecommunication networks. Direct supervision may be exercised over subordinate technical personnel. Work is performed under an administrative supervisor and is reviewed through conferences, submission of reports, and evaluation of work performed. Does related work as required.

TYPICAL WORK ACTIVITIES

Plans new data communications systems and modifies existing ones;

Meets with agency representatives to determine and define telecommunications needs; conducts on-site surveys;

Prepares cost estimates for new users and orders equipment;

Diagnoses and determines methods to resolve complex technical problems;

Tests new equipment and makes recommendations;

Acts as liaison to users, vendors and telephone company;

Conducts annual inventory of all telecommunications equipment;

Determines cost-effective network and system changes; analyzes impact of tariff increases;

Determines accuracy of telephone company charges and resolves errors.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Through knowledge of data communications equipment, technology and terminology; through knowledge of methods of telecommunications analysis; good knowledge of cost comparison techniques; good knowledge of tariffs and their impact; ability to analyze telecommunications needs and determine solutions; ability to diagnose complex technical problems; ability to establish satisfactory working relationships with others; ability to supervise in a manner conductive to full performance and high morale; ability to express oneself clearly both orally and in writing; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Either:

(a) Graduation from a New York State or Regionally accredited college or university with a Bachelor's Degree in Computer Science and three (3) years of experience in operation and maintenance of computerized telecommunications equipment; or

(b) Graduation from a standard senior high school or possession of a high school equivalency diploma and seven (7) years of experience in operation and maintenance of computerized telecommunications equipment; or

(c) An equivalent combination of education and experience as defined by the limits of (a) and (b).

6/16/88

SUFFOLK COUNTY

Competitive

RR1/27/03