DISABILITIES SERVICE AIDE                                                          2906

 

 

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class works in the Office for People with Disabilities or a municipal jurisdiction and assists in the administration of a variety of programs that provide services and information to disabled residents. Work is performed under the direct supervision of an administrative superior. Does related work as required.

 

TYPICAL WORK ACTIVITIES

            Answers hotline phone, referring callers to the appropriate agency and/or disseminating helpful information; maintains a log of such calls and follows up to see if problems have been solved;

            Assists with Handicapped ID card program, sorting applications and produc­ing the cards;

            Assists in the development of directories concerning information for people with disabilities;

            May assist with the publication of a quarterly newsletter;

            Provides information to individuals or groups concerning services offered to the disabled;

            Acts as liaison between handicapped persons and municipal agencies seeking to reach those in need;

            Attends meetings conducted for training and information on the disabled.

 

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Working knowledge of public assistance programs offered to the disabled; ability to understand the problems faced by the disabled; ability to assist in evaluating and solving problems; ability to communicate and deal effectively with the general public; physical condition commensurate with the demands of the posi­tion.

 

MINIMUM QUALIFICATIONS

            OPEN COMPETITIVE

            Graduation from a standard senior high school or possession of a high school equivalency diploma, and two (2) years of experience in the delivery of health, social, educa­tional, recreational or community services for the disabled, or in the field of counseling the disabled.

 

NOTE:  Additional education from a college with federally-authorized accreditation or registration by NY State will be substituted for experience on a year-for-year basis.

 

 

R10/20/2014

SUFFOLK COUNTY

Competitive