CASEWORK ASSISTANT 3000

DISTINGUISHING FEATURES OF THE CLASS

Under general supervision, an employee in this class performs paraprofessional duties of supportive service functions associated with the implementation and delivery of agency programs and services. Employees in this class are assigned to a Family and Children’s Services unit responsible for conducting parent-child visitation. The incumbent assists professional Caseworkers in the facilitation and supervision of visitation between children and their parent/guardian. The incumbent must exercise some independent judgement when assessing risk and safety of the children and while ensuring the conditions of court orders and/or orders of protection are being properly followed. Work involves considerable telephone or personal contact with clients and the general public. Supervision is received through conferences and review of work completed by a professional social service worker or administrative supervisor. Does related work as required.

TYPICAL WORK ACTIVITIES

Provides supervision and coaching during parent-child visits;

Provides Caseworker with information (e.g., family progress, conflicts, interactions) gathered during supervised visits;

Transports children and or parent/guardian to and from supervised visitations;

Responsible for contacting family members to determine the location of supervised visit;

Enters pertinent information into computer systems;

Updates case records with information gathered during supervised visits;

May retrieve children from other jurisdictions;

May testify in court when necessary;

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Some knowledge of federal, state and public welfare laws, programs and operations of the courts; a basic understanding of principles and practices of social casework; ability to deal effectively and objectively with individuals of diverse socio-economic backgrounds and culture; ability to exercise sound judgement within the framework of agency regulations in unexpected crisis situations; ability to summarize pertinent facts and observations both orally and in writing; ability to navigate different computer programs; ability to follow oral and written instructions; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Graduation from a college with federally-authorized accreditation or registration by New York State with an Associate's Degree.

PROMOTIONAL

One (1) year of permanent competitive status as a Community Service Worker or Community Service Worker (Spanish Speaking)

NECESSARY SPECIAL REQUIREMENT:

At the time of appointment and throughout employment in this title, employees are required to possess a valid license to operate a motor vehicle in New York State.

6/25/20

SUFFOLK COUNTY

Competitive