CASEWORK SUPERVISOR 3007
DISTINGUISHING FEATURES OF THE CLASS
Under general supervision, an employee in this class supervises and
directs the work of a casework unit.
This position involves responsible administrative and professional duties
supervising a staff of Caseworkers engaged in providing professional casework
services. The incumbent assigns cases
and reviews work for adherence to accepted standards of professional and
departmental policies, rules and regulations.
Work is reviewed by a professional supervisor through personal
conferences and by analysis of records and reports. Does related work as required.
TYPICAL WORK ACTIVITIES
Supervises a staff of
Caseworkers; conducts individual and group conferences with casework staff to
make assignments and to guide, train and develop casework skills;
Evaluates staff
performance, reviews case records and maintains appropriate records and
controls for compliance with mandated case recording standards and mandated
statistical reporting;
Approves and authorizes
eligibility for services;
Develops and maintains
cooperative relationships with public and private agencies to expedite handling
of casework assignments;
Interprets existing
laws, rules and policies to casework staff, officials, representatives of
public and private agencies, clients, and others as required;
Prepares regular and
special reports on individual cases and activities of casework unit;
Personally handles
difficult cases or emergencies as necessary.
FULL PERFORMANCE
KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
Thorough knowledge of the principles, practices and techniques of
social work; thorough knowledge of casework methods and techniques and of their
application to work problems; good knowledge of applicable laws, rules and
regulations relating to the County's social services program; good knowledge of
the sources of information available in the County including knowledge of other
social agencies and their functions; ability to plan, direct and supervise
activities of a casework unit in a manner conducive to full performance and
high morale; ability to analyze and evaluate case records and to assist
personnel in reaching sound decisions based on pertinent regulations and
information; ability to establish effective working relationships with clients,
relatives and other interested persons, and to obtain and verify needed
information through interview and investigation; ability to prepare clear,
accurate and comprehensive reports of unit activities; physical condition
commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
PROMOTIONAL
Two (2) years of
permanent competitive status as a Senior Caseworker.
R04/23/85
SUFFOLK COUNTY
Competitive
RR08/29/96