SOCIAL
WORK TRAINING DIRECTOR 3037
An employee in this class is responsible for planning, supervising and
conducting a comprehensive, agency-wide training and development program. The
incumbent oversees and conducts studies to assess training needs; and designs
and participates in training and orientation programs. In addition to having
overall responsibility for all training and development programs, the incumbent
counsels management level employees for the purpose of improving their
performance. Work is performed under the general direction of the Assistant
Commissioner of Social Services. Does related work as required.
TYPICAL WORK ACTIVITIES
Diagnoses
organizational problem areas, and determines areas that can be improved through
training and development programs;
Plans, develops and
conducts training and development programs for the entire professional, social
work, technical and support staff;
Monitors in-house and
contract training; maintains contact with schools where employees are
attending; secures progress reports;
Organizes and
supervises a staff engaged in the development of training programs;
Counsels employees in
high level administrative positions for the purpose of increasing their
presentation levels;
Evaluates offerings of
contract agencies for possible use by Social Services.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL
CHARACTERISTICS
Comprehensive knowledge of the methods and procedures of developing and conducting
staff training and development programs; comprehensive knowledge of the
department's overall programs, policies and procedures; thorough knowledge of
federal, state and local social services laws and programs as the affect
eligibility for financial assistance; thorough knowledge of stress management
techniques; ability to plan and develop curricula and lesson plans, and to
instruct personnel in subjects designed to improve their performance; ability
to communicate and deal effectively with others; ability to plan, coordinate,
manage and supervise the work of others in a manner conducive to full
performance and high morale; ability to
prepare reports; ability to express oneself clearly and concisely, both orally
and in writing; initiative; tact; good judgment; physical condition
commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
PROMOTIONAL
Two (2) years of
permanent competitive status as a Child Support Specialist IV, Social Services
Examiner IV, Assistant Bureau Director of Social Services or Assistant Social
Work Training Director.
NOTE: Candidates in the above promotional
titles must possess a Bachelor's Degree.
R1/19/01
SUFFOLK COUNTY
Competitive