SOCIAL SERVICES TRAINING SPECIALIST 3038

DISTINGUISHING FEATURES OF THE CLAS

An employee in this class is responsible for assisting the Social Services Training Administrator in coordinating agency-wide training and development programs for department staff and vendors where appropriate. The incumbent conducts studies to assess training needs and assists in the development of orientation and ongoing training programs. Supervision may be exercised over employees performing specialized clerical duties. Work is performed under the general supervision of the Social Services Training Administrator, or other high level administrator responsible for personnel training, and is reviewed through observation and review of reports. Does related work as required.

TYPICAL WORK ACTIVITIES

Assists the Social Services Training Administrator with the development and implementation of training programs;

Coordinates with division training liaisons to schedule trainings;

Assists in coordinating enrollment, transportation, and lodging for staff attending out-of-town seminars;

Conducts NYS Defensive Driver Training classes;

Assists the Social Services Training Administrator with the preparation of reports;

Coordinates with New York State and training agencies to schedule sessions, track enrollment and attendance;

Maintains and monitors the Department’s training records.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of the methods and procedures of developing and conducting staff training and development programs; thorough knowledge of stress management techniques; thorough knowledge of federal, state and local social services laws and programs as they affect eligibility for financial assistance; thorough knowledge of the department's overall programs, policies and procedures; ability to plan and develop curricula and lesson plans, and to instruct personnel in subjects designed to improve their performance; ability to communicate and deal effectively with others; ability to plan, coordinate, manage and supervise the work of others in a manner conducive to full performance and high morale; ability to prepare reports; ability to express oneself clearly and concisely, both orally and in writing; initiative; tact; good judgment; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

a) Graduation from a college with federally authorized accreditation or registration by NY State with a Bachelor’s Degree, and three (3) years of experience in a position involving social services assistance programs. This experience must have included one (1) year in the formulation, development, and facilitation of staff training programs in a NYS public social services agency; or,

b) Graduation from a college with federally authorized accreditation or registration by NY State with an Associate’s Degree, and five (5) years of experience in a position involving social services assistance programs. This experience must have included two (2) years in the formulation, development, and facilitation of staff training programs in a NYS public social services agency.

R 01/30/2024

Suffolk County

Competitive