SOCIAL SERVICES TRAINING ADMINISTRATOR 3039

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is responsible for assessing the Department’s agency-wide training and development needs, and for implementing and coordinating training activities with the Division Training Liaisons for social work professional and support staff. The incumbent is responsible for utilizing the computer programs which encompass the tracking of training for department staff. The employee may supervise the work of professional and non-professional staff, who perform training related duties. Work is performed under the direction of administrative staff responsible for Personnel. Does related work as required.

TYPICAL WORK ACTIVITIES

Assesses training needs for all Department staff;

Coordinates training activities with the Division Training Liaisons;

Participates in meetings and evaluates the training offerings from a variety of training providers for use by Social Services;

Participates in staff development workshops;

Attends staff development regional meetings;

Provides new employee orientation;

Coordinates trainings for all staff:

Coordinates and conducts New York Safety programs;

Tracks training coursework for all DSS staff, utilizing the state’s Human Services Learning Center application;

Prepares a variety of reports relating to staff development training activities.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Comprehensive knowledge of the methods and procedures of developing and conducting staff training and development programs; comprehensive knowledge of the department's overall programs, policies, and procedures; thorough knowledge of federal, state and local social services laws and programs as they affect eligibility for financial assistance; thorough knowledge of stress management techniques; ability to plan and develop curricula and lesson plans, and to instruct personnel in subjects designed to improve their performance; ability to communicate and deal effectively with others; ability to plan, coordinate, manage and supervise the work of others in a manner conducive to full performance and high morale; ability to prepare reports; ability to express oneself clearly and concisely, both orally and in writing; initiative; tact; good judgment; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

a) Graduation from a college with federally authorized accreditation or registration by NY State with a Bachelor’s Degree, and five (5) years of experience in a position involving social services assistance programs. This experience must have included two (2) years in the formulation, development, and facilitation of staff training programs in a NYS public social services agency; or,

b) Graduation from a college with federally authorized accreditation or registration by NY State with an Associate’s Degree, and seven (7) years of experience in a position involving social services assistance programs. This experience must have included three (3) years in the formulation, development, and facilitation of staff training programs in a NYS public social services agency.

PROMOTIONAL

Two (2) years of permanent competitive status as a Social Services Training Specialist.

R 01/30/2024

SUFFOLK COUNTY

Competitive