CHILD SUPPORT SPECIALIST III 3059

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is responsible for performing supervisory and technical work in the investigation and collection of child support payments from individuals legally responsible for the support of dependents. Work differs from a Child Support Specialist II in that the incumbent is responsible for the overall functioning of a unit, and for assigning and reviewing the work of Child Support Specialists. Work is performed under the general supervision of a Child Support Specialist IV, and is reviewed through conferences and written reports. Does related work as required.

TYPICAL WORK ACTIVITIES

Develops and implements procedures to comply with federal, state and local laws and regulations;

Oversees and participates in the investigation of individuals with delinquent accounts and in the collection of payments from such individuals through voluntary agreements or court orders;

Assists in coordinating the intake and assignment of cases to Child Support Specialists;

Reviews the work of Child Support Specialists, and assists in the training of said staff;

Establishes and maintains working relationships with other governmental agencies that could provide assistance in locating individuals;

Supervises and participates in the interviewing of unwed mothers to determine the feasibility of pursuing court action to establish paternity;

Supervises and participates in the preparation of reports and records.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of departmental policies and procedures; thorough knowledge of the principles, practices and methods of child support investigation and collection; through knowledge of federal, state and local laws as they affect child support investigation and collection; good knowledge of effective training techniques; good knowledge of statistical concepts; skill in interviewing techniques; ability to understand and interpret statistical data; ability to gather and analyze facts and to arrive at sound conclusions; ability to establish and maintain effective working relationships with a variety of individuals and agencies; ability to understand and interpret laws concerning support cases; ability to obtain information from individuals who may be uncooperative or hostile; ability to plan and supervise the work of personnel in a manner conducive to full performance and high morale; ability to maintain records and prepare reports; ability to express oneself clearly and concisely, both orally and in writing; good judgment; tact; courtesy; initiative; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree, and four (4) years of experience in the investigation or collection of debts, at least one (1) year of which must have been in a supervisory capacity.

PROMOTIONAL

Two (2) years of permanent competitive status as a Child Support Specialist II; or,

Four (4) years of permanent competitive status as a Child Support Specialist I or Child Support Specialist I (Spanish Speaking).

NECESSARY SPECIAL REQUIREMENTS

1. Candidates must be bondable.

2. Within six (6) months of appointment, employees hired after 9/27/96 must obtain a NYS Notary Public license. The license must be maintained throughout employment in the title.

3. At the time of appointment and during employment in this title, employees must possess a valid license to operate a motor vehicle in New York State.

R09/27/96

SUFFOLK COUNTY

Competitive

Review 7/23/15