CHILD SUPPORT SPECIALIST IV 3060

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is responsible for administering, coordinating and directing the activities of a section consisting of multiple units involved in performing a variety of functions related to the investigation and collection of child support payments from individuals legally responsible for the support of dependents. Administrative in nature, this position involves the establishment and implementation of policies and procedures for the section. Supervision is exercised over agency staff through Child Support Specialists III. Work is performed under the general supervision of a higher-level administrator and is reviewed through conferences and written reports. Does related work as required.

TYPICAL WORK ACTIVITIES

Establishes procedures for the intake and assignment of cases for the Child Support Enforcement Bureau;

Establishes and implements procedures for the investigation and collection of support payments;

Reviews records and reports of the section;

Assists in establishing and implementing procedures for receiving and transmitting pertinent case information between the support investigation and collection unit and other units in the agency;

Acts as liaison with the Family Court, Probation Department, County Attorney and other law enforcement officials;

Supervises and participates in the hiring and training of personnel;

May act as a representative of the Child Support Enforcement Bureau in court proceedings.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Comprehensive knowledge of departmental policies and procedures; comprehensive knowledge of the principals, practices and methods of child support investigation and collection; comprehensive knowledge of federal, state and local laws as they affect child support investigation and collection; thorough knowledge of the methods and procedures of developing and administering the operational aspects of a section; good knowledge of effective training techniques; good knowledge of statistical concepts; good knowledge of current developments and sources of relevant information; ability to understand and interpret laws concerning support cases; ability to gather and analyze facts and arrive at sound conclusions; ability to establish and maintain effective working relationships with a variety of individuals and agencies; ability to plan and supervise the work of personnel in a manner conducive to full performance and high morale; ability to prepare clear, accurate and concise reports; ability to express oneself clearly and concisely both orally and in writing; good judgment; tact; courtesy; initiative; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree, and five (5) years of experience in the investigation or collection of debts, at least two (2) years of which must have been in a supervisory capacity.

PROMOTIONAL

Two (2) years of permanent competitive status as a Child Support Specialist III.

NECESSARY SPECIAL REQUIREMENTS

1. Within six (6) months of appointment, employees hired after 9/27/96 must obtain a NYS Notary Public license. The license must be maintained throughout employment in the title.

2. At the time of appointment and during employment in this title, employees must posses a valid license to operate a motor vehicle in New York State.

R09/27/96

SUFFOLK COUNTY

Competitive

Review 07/23/15