SOCIAL SERVICES EXAMINER II 3082

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class is responsible for supervising or reviewing the work of other examiners in the eligibility determination process for various programs administered by the Department of Social Services. Employees in the class typically perform quality control for a unit under the supervision of a Social Services Examiner III, but they may also assist an administrator solving eligibility related problems, and/or independently supervise a small unit, while participating in making eligibility determinations for the unit. Employees may represent the department at Fair Hearings to defend eligibility decisions. Work is performed under the general supervision of a higher level Social Services Examiner or other administrator. Does related work as required.

TYPICAL WORK ACTIVITIES

Performs quality control for a unit by reviewing and approving or disapproving recommendations made by Social Services Examiners I;

May act as a working supervisor for a small unit that is responsible for eligibility determinations of lesser complexity, independently supervising the unit while also making eligibility determinations for the unit;

Approves referral of clients to social services section for services;

Interprets Federal, State and local policies and programs;

May be required to make field visits to obtain collateral verification to determine eligibility, and make referrals to SIU if appropriate.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Good knowledge of Federal, State and local social services laws and programs as they affect eligibility for financial assistance and money payments; good knowledge of Department of Social Services policies and procedures governing applications for assistance and eligibility criteria; good knowledge of other laws as they affect eligibility, such as Workers' Compensation, Social Security and Unemployment Insurance; good knowledge of the services and programs available to applicants; ability to deal effectively with others; ability to analyze facts obtained and use these facts in making judgments regarding eligibility; ability to understand and follow directions; ability to supervise others in a manner conducive to full performance and high morale; ability to express oneself clearly both orally and in writing; good powers of observation and perception; initiative; tact; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Either:

(a) Graduation from a college with federally-authorized accreditation or registration by NY State with a Bachelor's Degree; or,

(b) Graduation from a standard senior high school or possession of a high school equivalency diploma, and four (4) years of experience in examining, investigating or evaluating claims for assistance, veterans' or unemployment benefits, insurance or a similar program operating under established criteria for eligibility; or,

(c) An equivalent combination of education and experience as defined by the limits of (a) and (b).

PROMOTIONAL

Two (2) years of permanent competitive status as a Social Services Examiner I or Social Services Examiner I (Spanish Speaking).

NECESSARY SPECIAL REQUIREMENT

Depending on the nature of the assignment, at the time of appointment and during employment in this title, candidates may be required to possess a valid license to operate a motor vehicle in New York State.

R 04/17/24

SUFFOLK COUNTY

Competitive