SOCIAL SERVICES MANAGEMENT SYSTEMS SPECIALIST 3086

DISTINGUISHING FEATURES OF THE CLASS

Under general supervision, an employee in this class performs staff work devising, coordinating and implementing automated management systems in the Department of Social Services. The incumbent is responsible for developing and revising departmental procedures and documentation in coordination with New York's Statewide Welfare Management System. The employee functions in a social services/data-processing environment which includes several large scale mainframe computers located in Albany and one at Data Processing. Performance is reviewed by an administrative supervisor through reports and efficiency of operations. Does related work as required.

TYPICAL WORK ACTIVITIES

Reviews departmental operations, methods and procedures with regard to use of data processing techniques;

Assists in determining feasibility of and justification for applying data processing techniques to new and existing functions;

Prepares instruction sheets and manuals for use of department personnel on access and use of system capabilities;

Provides liaison with local and State data processing staffs;

Assists department personnel in solving work flow problems of input and output;

Assists local and State analysts and technicians in adapting output to meet department needs;

Prepares reports as required.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of laws, rules, regulations, policies, and practices governing Social Services operations; good knowledge of accepted design and theory relating to work organizations and processing; working knowledge of the potential uses and general limitations of electronic data processing systems in multi-purpose highly variable applications; ability to describe departmental needs and capabilities to State and County systems analysts; ability to assist operational staff in detecting and resolving problems in systems operation; ability to express oneself clearly and concisely both orally and in writing; ability to prepare written reports; ability to establish and maintain effective working relationships with co-workers; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Graduation from a New York State or Regionally accredited college or university with a Bachelor's Degree, and two (2) years of experience in the planning and development of computerized systems, of which at least one (1) year is involved with New York State Social Services computer systems.

NOTES:

Additional experience in the planning and development of computerized systems within a New York State Social Services Department may be substituted for the college education where one (1) year of experience equals two (2) years of education.

Additional experience in the planning and development of computerized systems may be substituted for the college education on a year-for-year basis.

All candidates must have graduated from a standard senior high school or posses a high school equivalency diploma.

R12/05/88

SUFFOLK COUNTY

Competitive

RR1/24/03