DIRECTOR
OF MEDICAL ASSISTANCE-QUALITY REVIEW 3312
DISTINGUISHING FEATURES OF THE CLASS
Under general supervision, an employee in this class directs the activities of a bureau consisting of diverse units engaged in the scheduling, evaluation control and case management of health care. The incumbent provides administrative direction and supervision for a staff of health care professionals, who review the quality of care received under the Medical Assistance Program. It is the responsibility of the unit to ensure that the medical care received by program recipients conforms to professional standards, as well as Federal, State and department guidelines. The emphasis of the work of this position is on the organization of the unit structure and workflow, the formulation of unit goals, policies and procedures, and the supervision of data collection and information retrieval systems. The incumbent is expected to use considerable independent judgment and initiative in the direction and formulation of program policies within the framework of Federal, State and local rules and regulations. Performance is reviewed by the Medical Assistance Administrator through consultation, periodic conferences and written reports. Does related work as required.
TYPICAL WORK ACTIVITIES
Directs
the activities of health care professionals who review requests for
authorization for medical services provided to Medical Assistance recipients;
Supervises the
coordination of health care services available to Medical Assistance
recipients, such as the Child Health Assurance Program and Family Planning;
Formulates goals for the
unit in improving the quality, effectiveness and accessibility of health care
received under Medical Assistance;
Establishes policies and
procedures to be followed by staff in implementing Federal, State and
departmental regulations governing the program; formulates and directs ongoing
in-service training programs;
Designs record-keeping
and information retrieval systems to facilitate analysis of recipient
utilization of program services;
Prepares periodic reports
to departmental administrators and New York State on the operation of the unit;
Develops and maintains
contacts with health care providers and organizations to encourage
participation in the service delivery aspect of the program;
Prepares the annual
budget for the unit;
Establishes CASA
(Community Alternatives Systems Agency,) policies and procedures, and assures
the quality and effectiveness of CASA services.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL
CHARACTERISTICS
Thorough
knowledge of the operations, principles and procedures of medical care delivery
systems; thorough knowledge of the principles and practices of office
management and supervision; good knowledge of current developments, literature
and sources of information pertaining to the field of medical care
administration; good knowledge of the operations of Federal, State and local
social services and public assistance programs; ability to develop and
implement administrative and case management procedures and to evaluate their
efficiency and effectiveness; ability to analyze and evaluate complex data,
prepare comprehensive reports and make practical recommendations concerning the
solutions of medical care problems; ability to plan, direct and review the
work of subordinate employees in a manner conducive to full performance and
high morale; ability to establish and maintain effective working relationships
with health care providers, professional organizations, other public officials
and the general public; ability to express oneself clearly and concisely, both
orally and in writing; physical condition commensurate with the demands of the
position.
MINIMUM QUALIFICATIONS
OPEN COMPETITIVE
Graduation
from a New York State or Regionally accredited college or university with a
Master's Degree in Social Work or Public Health and seven (7) years of
experience in a health or social service agency, five (5) years of which must
have been in an administrative capacity with responsibility for program
planning, direction and coordination.
R4/18/84
SUFFOLK COUNTY
Competitive
RR1/24/03