DIVISION ADMINISTRATOR FOR HUMAN SERVICES 3679
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class is responsible for supervising and coordinating the activities of various offices within the County Executive’s Division of Human Services, which includes Office for the Aging, Youth Services, Veterans Affairs, Office for People with Disabilities, and Multicultural Affairs and Community Engagement. The position encompasses managerial and administrative duties, which are required to develop and direct the human services programs throughout the County. Supervision over professional and non-professional staff members is either exercised directly or indirectly through unit heads. In performing the duties of the position, the Division Administrator exercises a considerable amount of independence of judgement and initiative. The work is reviewed by the County Executive, or a designee, through conferences and reports. Does related work as required.
TYPICAL WORK ACTIVITIES
Provides
strategic leadership and vision for the Human Services division, aligning
department goals with the administration’s objectives:
Directs
and manages a diverse team of professionals through effective coaching,
evaluation, feedback, and mentorship to ensure delivery of high-quality services
to Suffolk County residents;
Develops
and implements division policies, procedures, and protocols to support
efficient and effective service delivery;
Collaborates
with internal and external stakeholders to identify needs and priorities and
develop programs and services accordingly;
Oversees
the development and management of budgets, ensuring fiscal responsibility and
accountability;
Monitors
the performance of division programs and recommends improvements, based on
analysis of data and feedback from constituents and stakeholders;
Fosters
a culture of diversity, equity, and inclusion within the division, promoting
cultural competence and responsiveness in service delivery;
Represents
the division and assists in developing community meetings, forums, and
conferences, advocating for the needs of residents and promoting collaboration
with other service providers;
Ensures
program compliance with all relevant laws, Title VI regulations, and ethical
standards of practice.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND
PERSONAL CHARACTERISTICS
Comprehensive knowledge of the
principles, practices and techniques of administering human services programs; comprehensive
knowledge of programs offered by public and private agencies providing services
to a diverse population of residents; thorough knowledge of existing
legislation affecting the rights of the specialized groups served; thorough knowledge
of current trends, sources of information and recent developments in the field
of human services; ability to develop and administer programs suitable to the
specific needs of specialized groups; ability to communicate effectively with
officials and the general public to encourage their assistance and cooperation in
obtaining desired objectives; ability to express oneself clearly and concisely,
both orally and in writing; physical condition commensurate with the demands of
the position.
MINIMUM QUALIFICATIONS
Graduation from a college with federally
authorized accreditation or registration by New York State with a Master’s
Degree in social work, clinical psychology, or human services, and (10) years
of progressively responsible administrative experience in managing a
multidisciplinary team in a human services-related field.
4/12/24
SUFFOLK COUNTY
Competitive