SENIOR COMMUNITY SERVICE AIDE                                                                                 3702

 

 

DISTINGUISHING FEATURES OF THE CLASS

Under general supervision, an employee in this class coordinates and services a number of Community Service Aides, and advises them in difficult and unique situations in needy areas.  The incumbent advises project area residents of employment opportunities, health services and counseling services that are available to the local community.  Work involves handling and following-up situations of a complex or difficult nature, and providing additional encourage­ment and guidance to potential recipients.  Supervision is received directly in the form of conferences and written reports.  Does related work as required.

 

TYPICAL WORK ACTIVITIES

               Participates in a Community Service program providing effective services and assistance to community residents;

               Handles the more difficult and complex cases that may arise in administering services to the community;

               Guides and trains new Community Services Aides;

               Meets with community workers, residents and professional counselors to develop a good rapport between the community and the poor;

               Establishes and carries out youth service and education projects;

               Attends meetings conducted for training and information;

               Follows up Community Service Aides to ascertain the success of visits and to determine the need for additional help or encouragement;

               Keeps records of visits and any follow-up meetings to aid in evaluating the program;

               Informs area residents of employment opportunities, job-training opportunities and health services available to them and encourages them to utilize these services;

               Reports health hazards and conditions of blight to appropriate government agencies.

 

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of the residents, the community and their difficulties; thorough knowledge of the community services available to those in need of municipal agencies; good knowledge of the community's environment with respect to vernacular, in some areas of foreign language, culture an living conditions; ability to learn supervisory skills and procedures; ability to understand and follow instructions; emotional maturity and good judgment to exhibit self-confi­dence in dealing with those who need help; empathy in handling sensitive human problems; physical condition commensurate with the demands of the position.

 

MINIMUM QUALIFICATIONS

               OPEN COMPETITIVE

               Either:

a)      Graduation from a New York State or Regionally accredited college or university with an Associate's Degree; or,

 

b)      Graduation from a standard senior high school or possession of a high school equivalency diploma, and two (2) years of experience in a community health service or social service program; or,

 

               c) An equivalent combination of education and experience as defined by the limits of a) and b).

 

 

 

R8/4/94

SUFFOLK COUNTY

Competitive

RR1/24/03