SENIOR
CITIZEN AIDE 3710
DISTINGUISHING
FEATURES OF THE CLASS
An employee in
this class may act as a counselor for senior citizens in need of information
and services available to them in the community, or may perform assignments
which contribute to the general welfare of the community. Duties may include advising senior citizens of
such opportunities as employment, health and counseling services, or may
include working in community services such as: social, health, welfare, educational,
library, recreational, conservation or community betterment. Supervision is
received from an administrative supervisor; and work is reviewed through
written reports and the performance of duties. Does related work as required.
TYPICAL WORK ACTIVITIES
Makes referrals to, or secures
appropriate information from, health or social services;
Makes follow-up contacts with senior
citizens to ascertain the appropriateness of help received, need for additional
help or encouragement;
Informs senior citizens of
employment opportunities, volunteer opportunities, health and social services
available to them and encourages them to utilize those services available to
them;
Attends meetings conducted for
training and information;
Reports conditions of health
hazards, transportation needs and housing problems to appropriate governmental
authorities;
May be employed in projects, or at
facilities, which involve community services.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND
PERSONAL CHARACTERISTICS
Good knowledge
of the services offered to senior citizens by municipal or private agencies;
good knowledge of senior citizen problems and needs; ability to communicate
with elderly residents who may have physical or language impairments; ability
to understand and follow instructions; emotional maturity and good judgment to
exhibit self confidence in dealing with those who need help; empathy in
handling sensitive human problems; patience; tact; physical condition
commensurate with the demands of the position.
MINIMUM
QUALIFICATIONS
There are no minimum education or experience requirements for this
position.
R2/7/08
Non-Competitive