INVESTIGATIONS ASSISTANT 5210

DISTINGUISHING FEATURES OF THE CLASS

Under direct supervision, an employee in this class performs routine, simple investigation work regarding violations of the labor and consumer protection laws that are monitored by the Suffolk County Department of Labor, Licensing and Consumer Affairs. An employee in this class performs investigations that require little independent decision making and follow well-defined procedures. Investigations Assistants refer information collected to higher-level staff for complaint resolution. Does related work as required.

TYPICAL WORK ACTIVITIES

Collects and reports information regarding violations of labor and consumer protection laws that are monitored by the Suffolk County Department of Labor, Licensing and Consumer Affairs;

Conducts onsite visits to businesses, vendors and trade organizations to determine compliance with local laws and requirements;

Provides information to consumers, vendors and the public while in the field regarding compliance with local labor and consumer protection laws;

Prepares notices of violations to vendors and licensees who violate specific local labor and consumer protection laws and forwards notices to supervisor for review and action;

Researches and reviews local labor laws such as the Living Wage Law, Lawful Hiring, as well as consumer protection laws, such as those pertaining to Caterers, Dry Cleaning Establishments, Outdoor Furnaces and others that promote a fair and vibrant marketplace for business and consumers;

Accesses the Department’s computerized database to obtain information about various licenses.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Some knowledge of the applicable local laws, statutes, rules and regulations pertaining to deceptive trade practices, licensing and labor laws; some knowledge of the principles and methods involved in investigative field work; ability to ascertain facts through inspection, interview and observation; ability to conduct research via a computerized database; ability to deal tactfully with the public; ability to establish and maintain effective working relationships with co-workers and the general public; ability to express oneself clearly and concisely, both orally and in writing; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

OPEN COMPETITIVE

Either:

Graduation from a standard senior high school or possession of a high school equivalency diploma, and two (2) years of experience performing inspections or investigations or working as a tradesperson in any of the building construction trades.

NOTE: Additional education beyond high school from a college with federally-authorized accreditation or registration by NY State may be substituted for the required experience.

NECESSARY SPECIAL REQUIREMENT

At the time of appointment and during employment in this title, employees will be required to possess a valid license to operate a motor vehicle in New York State.

R 07/15/21

SUFFOLK COUNTY

Competitive